Amana - 3.8 Cu. Ft. High Efficiency Top Load Washer with with High-Efficiency Agitator - White

This is a very strange appliance from the moment it was received. Please note the prior washer I had was an Amana and it lasted me 30 years. That is the reason why I bought another Amana. When the delivery was made, I began using the washer a few days later but the central roll where the fabric softener is inserted began making a big hard pounding. It washed the clothes fine. I contacted Geek Squad and they suggested I get a brand new replacement. On the second delivery, the folks from the Logistics company arrived 1 1/2 hours late. They installed the new one but when I asked them to stay and see if the machine worked, they indicated it was not possible as the cycle is lengthy, etc. Apparently, they have delivery goals in that it is more important to deliver an item, irrespective of whether it functions or not. I was hoping they would stay given it was a replacement but they did not. I was very disappointed. I had asked the Geek Squad to send one of their technicians instead of the folks from the third party logistics company, but they did not do that. They sent the delivery team from the logistics company and called him "technician." This is an improper name for the person, since all they are responsible for is deliver and install but not check if there is a problem, mainly because they are not qualified to identify any issues with the functioning of the machine. Once I used the new, second machine, this time there was no noise in the central roll but, during the Wash Cycle, the machine was doing a constant crank noise as if it wanted to start but I was not sure if it was washing. I did not hear the normal noise of the clothes, water and detergent mixing together. Just the constant crank noise. It continued through the various cycles but it was white clothes and I could not see it had cleaned it well. I called Geek Squad again and they sent a third team from the Logistics TO EXCLUSIVELY CHECK ON THE WASHER AND THE NOISE. The person came, again in a hurry, started the machine and heard the noise. He said I need to let the machine run its course. He stayed only about 10 minutes and left. The machine finished the entire cycle and the closed appeared clean. So right now, I am in the middle of crossing a bridge and cannot go forward nor backward. Geek Squad will not send a techinician and the Logistics company only sends their driver and installer. I will try to see if there is a different alternative where a qualified person can come, spend the necessary time in determining why the machine is doing that crank noise during the middle of the Wash Cycle. If they cannot I will consider returning the washer and getting a credit back. Since I am a Best Buy Total Member I have 60 days from the day of delivery which is November 10 (second delivery). I will be going out of town tomorrow until October 16 so I will not communicate with you until after that date.

Its the 2nd one that we buy in 2 differrnt apartments, we are so happy.

I love the Amana washer for it’s top loading and agitator features! My appliance repair man slso recommended these features and Amana in particular as his top choice. The washer has performed well for me since I purchased it. Installation with Best Buy’s guys was awesome! The washer inly once didn’t spin dry completely when i had an imbalanced load. I have been more careful and it has not happened since!

This is a really nice product, especially for those in a budget. As someone who delivers and installs appliances for a living, Amana delivers a solid product that are reliable and gives you a lot of bang for the buck. Of course there will be other products with more features or add ons, but for those lookong for something whithout all the extras, or not trying to spend $1000 or more, these are great. I have a set of these and they do the job without any hassles.

Nice washer. Its so much quieter than the Whirlpool I had. I like how it senses the size of the load so you dont have to choose . Clothes come out clean without taking forever for the load to finsh. I'm happy with it.

Does a great job getting clothes clean. Deep wash is actually deep, and covers the clothes with water and turns them over very well. Simple, with not a lot of extras that could go wrong. Great price too.

This washer has a serious flaw and someone… especially a small child or toddler is going to get seriously injured. During an unbalanced spin cycle, with a single or double blanket load, the entire washer begins to sound like a garbage truck. If the lid is unbalanced just right, the entire washer will fling itself across the floor! We exchanged the first one because of this, thinking it was faulty, but the second one Best Buy brought was even worse!

Nice experience, like my new machine , easy to install and works nicely

I wanted a washer that has an agitator and it has an agitator, but it doesn’t fill up with water all the way, so I have to wash my clothes a couple times