bObsweep - Bob PetHair Plus Robot Vacuum and Mop - Charcoal

I have been using my Bob for a couple of weeks now & I am in LOVE! We have to bug long haired dogs, a toddler & a baby so Bob does a lot of work! I honestly don’t know how I did it without him before! Definitely worth the investment! I can’t say enough about our Bob & the amazing work he puts in each day!!

The Bob works, but the docking station can't be used if you place it on the carpet as Bob's weight will make it impossible to dock himself. I kinda like the thing and got it cheaply, but it's certaibnly not a $750 gadget

It picks up dog hair and I love that, but it gets stuck everywhere, and when you push the charging button it doesn’t respond

Even if you got Bob for free, you paid too much. I've had 5 robotic vacuums in the last 10 years- all different brands- and I've never had to deal with such an idiotic badly-designed machine before. Bob is clunky. He is too tall to go under regular-sized kitchen cabinets, so forget about him properly vacuuming your kitchen. Bob is loud. Comparable to a standup vacuum, rather than a robot. He is much louder than other robot vacuums. Bob is REALLY stupid. Unlike every other machine I've owned, he doesn't remember even where his base is. He gets stuck everywhere: Under the sofa (I stuffed a pillow there after the 3rd time), in the slight gap between the tile and the screen door (rolled up a carpet to keep him off the gap), in the corner between the black kitchen mat and the trash can (placed a stool there), in the corner between the speaker and the wall (???? I just let him tire out there, it's just a corner!!). These are not places that were hard for any other vacuum cleaner before him. I had him 10 days and he NEVER completed a cycle. Apparently, black floor mats make him feel like he is falling, so he refuses to get near them. He has no mapping system and you can tell. He wastes tons of time and battery going back and forth in corners trying to get out and hitting objects and pushing them repeatedly. If your house has any sort of step-down (under 3 inches), Bob will lose his mind. Bob's sensors tell him to stop rolling when he reaches a step of 3+ inches (so he doesn't throw himself downstairs). If you have shorter step-downs, you are in for a treat. Bob pushes his front end down, tilts, and then just hangs there, wheels in the air, running his battery out. I called the factory- there is nothing they can do. They told me to just send him back. Bob comes with a nifty barrier to keep him out of places. Great! We used it on the stepdown to keep him from falling. Except, the barrier is only active for 3 hours (to conserve energy). Bob technically runs for 90 minutes. You can't use using the programmable schedule if you want to use the barrier. They have to be turned on at the same time and the barrier is not programmable. IF YOU DO NOT USE THE PROGRAMMABLE SCHEDULE AND ARE HOME TO START BOB AND TURN ON THE BARRIER EVERY TIME, AND YOU STUFF PILLOWS AND ROLL CARPETS INTO AREAS WHERE HE GETS STUCK, it should work, right? Nope. Once Bob is done cleaning, he'll slowly run around looking for his base, for longer than the battery on the barrier lasts... because this morning I came out to find BOB tangled in the fringes of my very very expensive antique silk Persian rug. Other vacuums have gotten stuck here before, and I usually just roll back the spinning brush and wheel to untangle the vacuum (silk is sturdy) But, not BOB. When Bob is off, his wheels don't turn at all. I called the factory again. I had to COMPLETELY disassemble the machine by hand. Removed every screw and unplugged every cable inside, to get to the wheel and remove it to get the fringe free- after which I put him back in his box (disassembled), and sent him home.

My BOB recently had a malfunction , i contqcted the company for warranty and I received the beat customer service ever. The return process was smooth and really fast. Now my BOB is back an running like nee.

this little machine is great. Vacuum runs long enough to be able to clean the entire lower floor. the remote that came with it made setting a schedule super easy and convenient. now I don't have to worry about sweeping up daily as this has now replaced that chore. will definitely look at purchasing another for the 2nd floor. bOb Customer service is amazing. They are very responsive and provide you with step by step trouble shooting to resolve what ever issue it is you're experiencing. You can see taking care of the customer is a priority.

Works great so far! I was so amazed by all the hair and dirt that it picked up just from using it two days. It’s a little loud but my cat is getting used to it.

Very efficient……!! Great looks!!…….. easy to use!!

For years I thought I didn’t need “JimbOb”. I was wrong. It’s so nice to come home and the floor is aready clean. I have 3 dogs….bloodhound, beagle, and a pit bull and a cat, all inside. I have wood floors all throughout the house, except the bedrooms and a jute rug in the living room and JimbOb gets the job down. I was so pleased I bought my mom and brother one. The sale price was a blessing. If you dont have one, get one. You’ll be glad you did.