ECOVACS Robotics - DEEBOT T9+ Robot Vacuum and Mop - WHITE

Very happy with my robot, the truth is that it makes your life easier, it leaves my carpet and floor super clean and I no longer have to use the large, heavy vacuum cleaners.

Life changing. My living/dining/kitchen would take a very long time to manually vac or mop. Huge time saver. More actuate than I could do with the mapping technology. The only caveat is the moping function isn’t for deep cleaning, but more for touch ups in between proper manual mopping. It also says only to use water but that’s not really suffice for disinfecting floors.

I am comparing this with a Roomba j7+, which also features a vacuum and mop. Well, this Deebot does a comparable job of vacuuming, but it does a better job of mopping! The mopping tank is also larger, and the mopping pad “wiggles” to do a better job of scrubbing. Note that it still does not do a “great” job of mopping, as a human could put pressure on the mop to get up stubborn spots. This device is not heavy enough to put a lot of pressure on the mop pad, so you have to keep realistic expectations. But still, for what it is, the mopping action is as good as can be expected for a cleaner such as this. It does a decent job of mapping and planning a path, and the app is relatively easy to use. You get to choose how much suction, what kind of mopping action, and how much mopping fluid to use. The lidar map does a great job determining the room layout, and it does a good job finding it way back to the base to empty and recharge. But I mentioned a catch, and boy is it a big one, especially when compared to the Roomba j7+. The robot cannot choose NOT to mop. The mop is a unit that you can detach from the back. The issue is that when it is installed, it is going to be used. If you attach the mop, it will mop the ENTIRE floor. If there is an area that cannot be mopped (welcome mat, area rug, etc.) then that area will be SKIPPED ENTIRELY! This is the fatal flaw. The Roomba can actually deploy the mop when needed and retract it when going over carpet. The Deebot, on the other hand, cannot retract the mop. I installed the mopping unit, and it refused to go over the welcome mat in front of my front door. In fact, it seemed to get stuck. It would reach the mat, and then try to back up, pushing its rear end into furniture. If you want to just vacuum, you can remove the mopping unit and replace it with an air freshener unit (Ecovacs will happily sell you refills). Then I expect that it would happily cover the entire area. The bottom line is that this might be a great purchase if your area has very little or no carpeting. On the other hand, if you have a mix of carpet and plain floor, either get a robot that can retract the mop, or get a unit that lacks the mop entirely. Paying for this unit that has a mop that you won’t use seems a waste of money.

I've owned a couple robot vacuums and each of them, while convenient and good, lacked something that either made them not quite good enough or had some design flaw that I just didn't like. After trying this EcoVacs Deebot 9+, pretty confident in saying that this is one of the better ones I've used. It's versatile in that it vacuums and does light mopping as well as auto-empty features and a usable companion app all make for a really nice "smart" vacuum. I live in a condo so my place is limited in terms of square feet. That said, this little vac can handle cleaning for my place without me so much as lifting a finger which is nice. Like most other smart vacs, the footprint on this is relatively small. Doesn't take up a whole lot of space and can fit just about anywhere really so no concerns about that. Included with the packages is the vacuum, base station as well as some accessories. I would like to shout out EcoVacs here for a really nice job on the packaging. Everything is very well packaged in its own little box and just looks really nice. Setup is fairly straightforward. Download the companion app on either iOS/Android to begin the setup. There are QR codes everywhere in the box/packaging so simply scan that and you can get started. After charging up my vac, I let it run an "auto" job to get the lay of the land in my place. One of the big negatives I have is that I wished the companion app had a VR capability where you can visually scan the floor of your place with the phone and then have the vacuum follow those boundaries. I've seen it on other vacs and thing that's a really convenient feature to have. That said, after about an hour or so, the vacuum job was done. I have mostly hardwood floors with carpeted bedrooms but the floor was much cleaner after the first run. That and you could see the vacuum lines in my carpeting which was pleasant to see as well. One of the bigger surprises for me was how quiet the vacuum was. On average, it was operating around the 60-70db mark which is about as loud as a normal conversation. When working on carpet or sometimes navigating around, the motor will kick into higher gear making it a bit louder but, overall, it was quiet and I barely noticed it while it was running. Once completed, the vacuum auto-emptied itself into the base station and that was it. I will say that the process of emptying the vac is pretty quiet comparatively. I had one smart vac that sounded like a jet engine whenever it emptied out its bin. This one is loud but not too annoyingly loud. After a few hours, the map the vacuum had generated, converted itself into a 3D map in the app. From here, you can save the map, carve out specific rooms where you can tell the vacuum to clean just those rooms. You can even modify the map with icons of furniture or other household appliances to better aid the robot in cleaning. Here was an issue I noted with this feature in that editing the map is a cumbersome and inaccurate. You're able to extend walls, for example, in the map but it's very tricky to do so and it doesn't always work. Seems like you need a stylus to do this as the touchscreen wasn't as responsive as one would've hoped. I'm using an iPhone 14 Pro Max and I had lots of trouble trying to edit the map so eventually I just gave up. The mopping feature on this is pretty good. In the app, you can specify a normal vacuum run or a mopping run. Once you've setup the map then you can simply highlight which areas to mop and you're good. The vacuum comes with the mop attachment which snaps onto the back of the unit as well as some wet pads to use. In terms of mopping, this isn't going to get that deep down mopping like you would with a mop/bucket. This mopping is pretty much just wiping a damp rag on your floor. That said, it's good at that since it did do a pretty good job with wiping down the floor. The mopping attachment has a reservoir where you can pour in cleaner to maximize the cleaning the mopping does. Overall, I think this is a great little auto-vac. It does a great job at light vacuuming on carpets and works well on hardwood/tile surfaces, is relatively quiet and can mop your floor as well. Really, the only things I didn't like about this vac were minor from the functionality of the app to the robot sometimes getting trapped on small obstacles. I have one of those adjustable height laptop stands next to my couch and the legs on that are just metal bars. The vacuum tried to go over them but got stuck throwing an error message on my phone. Not major but just kind of an irritation really.

Retired my 8 year old Ecovac with this T9 model. Absolutely love that it mapped to house effortlessly, can vacuum and mop at the same time. Battery level is amazing for my 2200 sqft home. Transitions from hardwood floor to tile to bathroom carpets effortlessly. Also ablento clean underneath the beds with ease. The auto cleaning and aroma feature is also very convenient. Excellent product for the price.

Great vacuum and spot mop has issues finding its way back to its base but does a great job at vacuuming and navigating the house amazing on carpet and tile.

I bought the robot hoping it would navigate through my house better than most. unfortunately it had the same problem as lower-priced vacuums it kept getting stuck and lost. besides that issue it was great. it would definitely be a joy to use this on a different floor but based on the price I couldn't see it worth it for one room. I would buy this product again

I am a huge fan of Deebot. It does so much and is so customizable and smart. The T9+ has a low profile (height in CM is just a little over 9) when it cleans which means that it has no issues when going under the bed or chairs. It is a god send especially under the carpeted bed getting all the cat hair that is so hard to get to. The app is excellent for so many reasons. Just to name a few from a pet owner. You can set areas you don't want the robot to go to (water bowl+food bowl, heavy carpeted area or area with a lot of cat toys etc). What if your cat decides to be a cat and a toy ends up in the cleaning area? no problem usually the deebot will just bang it around with its brush and move it like a soccer ball but if it does accidentally get sucked in you will get a message that in needs attention and something is stuck. I also love the large collection tank for the trash collection, (app) it will let you know if it needs to be replaced. Water tank is huge as well. One other thing is it will automatically decide and change to a different setting for instance if its on a wooden floor versus carpet but what I like to do is just customize it myself, some features you can customize are : clean 1 time or have it go over everything 2 times, vacuum power Quiet, standard, max, water flow level low medium or high, scrubbing intensity and so much more. It is so awesome and the best investment! Also its so easy to buy more brushes and whatever you need to refresh it if you have to (I had one brush head that got tangled on max setting on carpet and had to replace it, it just pops out so easily and you can replace it in 2 seconds). This thing is so worth it 1000 times!

Buyer Beware. We bought a Shark robot vacuum several years ago, and (to avoid the pun) it wasn’t great. It worked alright, but after a while it became more annoying to deal with than anything else. We replaced it with a generic stick vacuum, and it still works great. My wife broke her knee, and I’m admittedly terrible at keeping up with vacuuming, so we started talking about giving a robot vacuum another try. Even as she healed it was difficult for her to be on her feet for long periods of time, and I remained more willing to be the focus of her ire than push that stupid stick all over the house every day. I have reaped what I have sown. After tons of research, we decided to splurge and get an Ecovacs Deebot X1 Omni back in May. Worked like a dream. Loved it. She was happy. I was happy. Then around the end of November, this thing started to lose its absolute mind. It began with small things like randomly not being able to find the dock or just stopping in the middle of the floor and giving up, and is now not vacuuming, mostly unable to dock properly (finds the dock, backs in, comes back out, adjusts, backs in, comes back out, adjusts, backs in, repeat until battery dies), and the dock leaks water all over the floor (empties every drop of water in the reservoir onto the floor). I have bought replacement parts, cleaned the entire machine several times, and tried every troubleshooting guide for this robot that I could find. Nothing helped. So I reached out to Ecovacs. I originally called and explained the situation. I was then told that they were going to send me an e-mail and I needed to take video of the robot to prove that it was doing what I said it was. Honestly, I have never been told by a company that they were assuming that I was a liar until I proved otherwise, so I got pretty grumpy. I did what they asked, begrudgingly, because I am currently the owner of a $1000 paperweight only good for watering my floor. I sent them my receipt, videos of it not vacuuming and being generally useless, pictures of a giant puddle, and a description of everything that has been happening. I also said I wanted a new one or my money back (a long shot, I know, but worth trying). In this email exchange I have been told that they will only “try” to fix my vacuum “if” it’s actually doing what I’m saying it is. They will give me a label to send it to them after I resend my receipt that was attached to the original e-mail labeled Ecovacs Best Buy Receipt that they couldn’t find attached to the email that it was (I checked) definitely attached to, and asked me to write them a review (which I would, but Best Buy doesn’t sell this thing anymore, so I guess I’ll just post a review wherever I can). I replied with my receipt attached (again) and asked what happens if they “fix” it and it just breaks again in another six months, and if they were going to send me a box to ship this giant thing in because I don’t still have the original box. The next reply completely ignored my first question, but then assured me that I shouldn’t worry about the box because I could just go buy one myself and then fill it with whatever trash I have laying around the house to keep it from getting damaged during shipping. “For the box, please don't worry. We suggest you buy any box that can put the machine into it. But please make sure that the machine won't be damaged. So, we advise you can find some old newspaper or foam to protect it. That will be ok.” Even if I did buy newspaper or foam for some reason, I don’t have the habit of hanging onto garbage just in case I end up not appreciating spending $1000 to have my floor kind of cleaned for six months. Also I need to send the serial number, which seems like something that should’ve been asked for initially, and ASKED ME FOR THE RECEIPT AGAIN. I am perfectly capable of buying a box and packing materials, but that’s not the point. I have spent an unbearable amount of both money and time on an issue that, after six months, I shouldn’t be dealing with at all. My wife and I are both nurses, and both work 50-60 hours a week. Our free time is valuable and we are both easily insulted when it is wasted. I have contacted Best Buy on the off chance that they’d be willing to stand by the products that they sell, with no response. You would think that a company would at least act like they care when a customer that has spent over $13,000 in their store over the last two years is having a problem, but I guess not. I’ll just go ahead and post this review everywhere. Along with pictures of my puddles and my wife’s broken knee, since I have to prove what I say. Have fun with that. Don’t buy this trash.