GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Stainless Steel

We LOVE Opal ice! Fantastic product! We have a cute little bar area set up, with a Keurig DrinkWorks machine & the GE Profile ice maker. I hesitated to buy the Opal ice maker because of some of the negative reviews, but our experience has been great! We've had it for over a month now & use it every day! It's quiet & replenishes that awesome small-nugget "soft" ice really quickly! Why do drinks just "taste" better with that kind of ice? Yum! Easy to set up. Easy to refill side tank. No negatives. A+! May be larger/heavier than you expect. A real "appliance" (not just a little occasional-use item).

This icemaker is amazing!! It’s connects to WiFi to my phone so I can see if anything is wrong, or turn it on/off from my app. If you buy it, you definitely need to purchase the one with the extra water tank though. We refill the extra tank every day. To refill the regular reservoir you have to remove the ice bin and pour the water under it. My kids and I absolutely love it, the nugget ice is super soft, and crunchy!! The only downside is the price. But I hope it lasts a long time for over $600!!

My entire family uses this nonstop and we love it. The ice cubes are a great size and with the continuance production, we never run out. I wish it didn’t need cleaning so often because then it’s out of commission for 2 days. The side tank is so convenient to keep ice production going constantly.

I bought this ice maker as a Mother's Day gift for my wife and she had a fit when she saw it!! She loves the crunchy ice and how quiet it is so I guess that I did good...it was a bit pricier than I wanted but so far it's been very worth it.

I have a Samsung French-door refrigerator. Downside to almost all of these styles is the lack of ice. Like always running out. Ended up going with the bullet style ice makers, which makes a small amout of ice when needed. Problem is, it makes too little ice and have to constantly empty it out and put ice in freezer bags and store in freezer. Im sure i spend more in electricity to make all that ice (and hours of time) vs running to the store to buy bags. When i came across a big sale (and open box) on my dream GE Opal, i just had to buy. Perfect timing for a party i was hosting. This ice maker delivered on ice. It makes a lot in a short time. Love the water tank. Just awesome. Stored in 5lb ice bags i found online. Now for the huge design flaw… the ice size. Because of how small the ice is, it melts instantly, watering down your drinks. You could fill a cup to the very top, pour a cold soda, and in a minute or two 3/4 of the ice is melted. Now drinking a watered down soda. Ugh. And this is when going straight from the freezer bag to your drink. Ugh, might be returning. Also note for 1st time users, it takes a lot of troubleshooting to get this thing to work. I had to deal with the dreaded “add water” message. I called support, very little help. Watch YouTube videos, meh. Secret is filling the water compartment under the ice ben with water, remove the filter/screen part, exposing the white rubber o-ring. Had to use one of those air raft inflatable tools (handheld) to fit snug over the o-ring and start pumping water into it. The advice customer service uses, is to put your fing over it and pump water, like your trying to unclog a toilet. The finger trick didnt work. Only the inflatable tool worked. Mine was open box but never used and this issue happens to a lot of owners (according to customer service).

The ice is incredible and convenient. The ice machine works very well. The only pain is cleaning the machine. This machine has to be cleaned at least every 2 to 3 weeks. We noticed we can stretch it to 3 weeks since we are now using the water filter that you can purchase separately for $20 on Best Buy (Ice tastes better with the filter too) - Link is attached for the filter: https://www.bestbuy.com/site/ge-profile-water-filter-for-opal-2-0-nugget-ice-maker-white/6468625.p?skuId=6468625

We've had this unit for about a month and are enjoying it. Our large ice machine "bit the dust" and we didn't want to spend a few thousand to replace so decided to try this one. The side tank is great for keeping extra water flowing. The ice comes out in soft nugget form. The only small issue is that if the ice piles up in the back it tells the sensor to stop making. We normally just move the ice if we see it to keep the tank full. We learned that if the machine stops making ice it will run some water before it starts again. At first we thought that was a problem with the machine then discovered it was normal. If having several guests over you'd probably want to bag the ice and freeze it in order to have plenty. There are just two of us, but probably enough ice for 4-5 if needed. Easy to clean. We use purified water since our main source is hard. Having seen that some people had problems we went ahead and purchased the extended warranty since the machine is fairly expensive. Wi-Fi doesn't do much so that's not a big selling point to me.

This is my 3rd machine and I love it! It’s like Sonic Ice but better! (No offense Sonic) They take little to no set-up and learning. Super easy, low maintenance, and AMAZING ICE! I believe they start producing ice within 12 minutes (maybe a bit more/or less) and I can tell you the ice bin (in a family of 4) is hardly ever full but never disappoints in producing enough. I started searching for an ice machine in 2019 after realizing how much money my bf and I were putting out for Sonic's Ice every week.... I FOUND IT very quickly. My 1st machine (the Opal 1) came from Amazon! It lasted for 2 + years and over 4 moves. Then came my 1st Opal 2.0 - which is a way better machine, with wifi and app capabilities, scheduling and interior light, etc etc and it’s a huge step up from the original machine - way to go GE! But it just got replaced by Best Buy due to a faulty sensor - it happens but Best Buy had it sent out, serviced, and word back to me in a week… which is before the 2 ½ week expected timeframe they gave me to expect word back by (6/2/24) - it was being replaced ... NO COMPLAINTS! I got word yesterday(5/23/24) and the new one today and all set up. I love these machines so much and have a lot of friends and my aunt turned on to them. If you’re looking for a countertop NUGGET ice machine - Give it a try! You will not be disappointed!!! Oh, and btw, The cleaning is NOT difficult or tiresome either. It’s a simple and easy process! Also, I should note… Best Buy’s protection is BY FAR -- THE BEST. I don't buy from anywhere else after realizing how beneficial it is over others to the consumer. BEST BUY takes care of their customers and your devices/appliances and turnover is pretty good.

This machine is amazing if you love soft ice. It’s easy to operate and clean. It makes the ice in 20 minutes or less. The WiFi makes it easy to set up when you want ice for that ice coffee in the AM.