GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, XL 1 Gallon Side Tank and Built-in WiFi - Black Stainless Steel

I first purchased the XPIO13BCBT model over 2 years ago. The ice was soft but not Sonic soft. I only used purified water (15 ppm), with approved Ge filter, clean cycled weekly and descaled monthly. Unfortunately it started leaking from the bottom a little over 2 yrs in. I purchased the 4-Year Standard Geek Squad Protection and Bestbuy replaced it hassle free with the GE Profile™ Opal™ 2.0 Nugget Ice Maker With 1 Gallon XL Side Tank model XPIOX3BCBT. This model makes perfect soft Sonic quality nugget ice. I hope to get many years with this machine, but if not, I rest assured BB will take care of me.

With having a 1 gallon water capacity and getting “Sonic Ice” from this awesome piece of equipment, you never run out of ice. We got 5 people who go through ice like crazy and nobody is ever left waiting.

My kids absolutely love the nugget ice it makes. Easy for my kids to use and refill with water. It's a must have in your kitchen. 10/10 great addition to our kitchen.

So far loving the new ice machine love that it has timer setting so not running all the time and fast at making ice

This machine has been an all time hit in our house. Bought it for my wife for Christmas 2023. Had read and watched a TON of reviews before buying it. It was about 60/40 on positive and negative but the positive were GLOWING! And Best Buy is "THE BEST" when it comes to returns with faulty product so I went for it and man, am I glad I did. Works perfect and the ice is delish. My wife & kids are dipping from it daily! Awesome product!

Love the nugget ice it produces. Definitely like Sonic. As long as I use the distilled water. When I used my tap water it wasn’t as good. Not bad but using distilled is best!!! Would purchase again.

This is my second Opal in about 4 years. When it works, it is awesome. You get tons of the ‘good ice’ you love. You can set it up to wifi and use the app to set a schedule so it only makes ice when you need it and you don’t have to remember to turn it off and on every time or after power outages like other ice makers. However, once it starts giving you issues, then it makes you want to throw it off the roof. I have had this one for 5 months and it is starting to give me issues already. Just like with the old one I had, sometimes after running the ‘cleaning’ cycle (I often wonder what it is cleaning and how well, because it is so short and I see very little water running through the machine), it can take days before it realizes it has water and starts to make ice again. You keep trying to turn it on only for it to continuously say ‘add water’ no matter how much water is in there. For how much this costs, not only should all the parts be dishwasher safe (side unit and ice bucket), but you should get many years of ice, not just 5 months. I love it when it works, but this is my last Opal ice maker, unless they bring the price down to $150 out less so I can afford to replace it twice a year.

I bought this because I love the type of ice it makes. When it is at its prime the ice production is fabulous and quick. However, if our when the machine malfunctions it makes a squealing noise that is annoying to say the least. For the price you pay you'd expect for the machine to work for the long haul. The price point is on par with that of a deep freezer basic fridge. I need more bang for my buck. It is absolutely beautiful though.

Bought this for my wife and she loves it. The build quality is excellent, it’s much quieter than a previous brand we purchased, and the ice is better than Sonic. My wife literally gets full glasses of this ice and eats it like candy. I’ll say that it’s a heavy model, so it’s a little cumbersome if you want to move it to the sink for sanitizing or descaling, but it has easy to reach hoses so you can empty it into a bowl if preferred. It has a light that you can use to see the ice which is dimmable, so you can have it bright, low, or even off. The water section can be placed on either side of the unit, making it easier to place the large unit wherever you want. We use the gallon filtered waters from the store and it will hold a full container. It does push out some warm air, so I wouldn’t put it beside food or the fridge.