GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - Stainless Steel

Great deal for a returned/refurbished item. In better condition than stated. Awesome deal!

This microwave replaced a 1988 GE Space-Maker II that had been a loyal and faithful kitchen companion, I have a very small kitchen and I like the fact the old unit could be mounted under the cabinet. I was afraid I could have find a unit that would do that anymore. The GE Profile PEM31SFSS does! Very happy with the look. I had to order the hanging hardware. When the hardware arrived, I spent a number of hours trying to install the unit. It took a while, but I was happy with the result. The microwave does everything I want it to do. What more can you ask? The only thing I did not like was the price. I'm not sure why it cost so much. As far as I can tell, it does not have any features that are special, other than the size.

The microwave oven works great and it is quiet while cooking. That said, it was kind of expensive. We bought it because the size/dimensions worked for us. We also bought the under cabinet mounting kit and we paid a technician to install the microwave under our cabinet.

Our old built in microwave, a GE Profile model developed problems with the soft touch buttons and needed replacement. Because of size requirements to fit in the same space and the overall reliability of the old unit we bought this GE model as it is the replacement for our old unit. This model is very slightly wider so it fit a little more snugly and it was a little taller requiring the cabinet to be modified. It looks great installed and works very well. It is quieter than our former unit and the soft touch buttons are a little stiffer to push. The turntable is slightly smaller as well but that has not been an issue. The only complaint I may offer is the control panel is not back lit and is hard to see when the room is a little dark. Beyond that we have no other complaints and have been happy with this purchase.

This unit was installed with the under-cabinet option 14 months ago. We're a semi-retired household; the unit has light daily use. One morning, after leaving the mw door slightly ajar to air out the chamber, the door swung open, which it hadn't done before. I noticed there was a gap between the bottom of the kitchen cabinet and the top of the microwave frame. My husband attempted to tighten the loosest mounting screw. The screw engaged and tightened temporarily, but the other screws became looser. When he tightened the next screw, the first one became loose again. In a few minutes, the whole microwave 'dismounted' from the kitchen cabinet, and we lowered it to the counter below. After a trip to the hardware store for different screws, and a visit from our contractor we concluded the screws that came with the mounting kit were slightly smaller in diameter with more threads than the threaded hole in the mw frame. The screws provided in the mounting kit still engaged the threaded hole in the mw when positioned straight up and down, but did not hold. With a little jiggling, we removed them easily. As the unit was purchased to replace a 20-yr-old 'same' model during a remodel, it was now out of warranty. This unit has less power than the earlier model. The push-button to open the door takes more force than most similar items. Its overall performance is average. GE customer care said they could send a repair technician for a charge starting at $105. In further calls to GE Parts and Returns Departments I found that the 'mounting kit' is regarded as an accessory; a GE warranty does not cover accessories. In addition, GE installation services are not available for this model, and on p 23 of its installation directions, GE is not responsible for improper installation. I explained this was a safety issue. The unit was properly installed with the kit recommended on a Best Buy website. GE said their company is not responsible for the mounting kit. I explained this was a safety issue. The unit was properly installed with the kit recommended on a Best Buy website. GE said their company is not responsible for the mounting kit. It is responsible for the microwave.

Very nice & powerful. Perfect size for under my cabinet. The only negative is that the door makes a lot of noise when you close it

Nice item it replaced the one i had installed in my kitchen

Almost as good as my origins GE. Door mechanism seems a little less quality but overall it does a good job. Same wattage as the original. Had to wait a while to get these in stock due to supply chain issues but Best Buy delivered quicker than local appliance co.

I like it. It’s very easy to use. I think the only small issue I had was the dimensions as stated were incorrect and therefore I had to Jerry rig the opening in my cabinet.