GE - Profile Series 1.1 Cu. Ft. Built-In Microwave with Sensor Cooking and Defrost - White

Good: very quiet operation, okay for re-heating food, nice looking. Bad: expensive for what you get, under powered (cannot even cook popcorn)

Almost as good as my origins GE. Door mechanism seems a little less quality but overall it does a good job. Same wattage as the original. Had to wait a while to get these in stock due to supply chain issues but Best Buy delivered quicker than local appliance co.

This unit was installed with the under-cabinet option 14 months ago. We're a semi-retired household; the unit has light daily use. One morning, after leaving the mw door slightly ajar to air out the chamber, the door swung open, which it hadn't done before. I noticed there was a gap between the bottom of the kitchen cabinet and the top of the microwave frame. My husband attempted to tighten the loosest mounting screw. The screw engaged and tightened temporarily, but the other screws became looser. When he tightened the next screw, the first one became loose again. In a few minutes, the whole microwave 'dismounted' from the kitchen cabinet, and we lowered it to the counter below. After a trip to the hardware store for different screws, and a visit from our contractor we concluded the screws that came with the mounting kit were slightly smaller in diameter with more threads than the threaded hole in the mw frame. The screws provided in the mounting kit still engaged the threaded hole in the mw when positioned straight up and down, but did not hold. With a little jiggling, we removed them easily. As the unit was purchased to replace a 20-yr-old 'same' model during a remodel, it was now out of warranty. This unit has less power than the earlier model. The push-button to open the door takes more force than most similar items. Its overall performance is average. GE customer care said they could send a repair technician for a charge starting at $105. In further calls to GE Parts and Returns Departments I found that the 'mounting kit' is regarded as an accessory; a GE warranty does not cover accessories. In addition, GE installation services are not available for this model, and on p 23 of its installation directions, GE is not responsible for improper installation. I explained this was a safety issue. The unit was properly installed with the kit recommended on a Best Buy website. GE said their company is not responsible for the mounting kit. I explained this was a safety issue. The unit was properly installed with the kit recommended on a Best Buy website. GE said their company is not responsible for the mounting kit. It is responsible for the microwave.

Our old built in microwave, a GE Profile model developed problems with the soft touch buttons and needed replacement. Because of size requirements to fit in the same space and the overall reliability of the old unit we bought this GE model as it is the replacement for our old unit. This model is very slightly wider so it fit a little more snugly and it was a little taller requiring the cabinet to be modified. It looks great installed and works very well. It is quieter than our former unit and the soft touch buttons are a little stiffer to push. The turntable is slightly smaller as well but that has not been an issue. The only complaint I may offer is the control panel is not back lit and is hard to see when the room is a little dark. Beyond that we have no other complaints and have been happy with this purchase.

Attractive set up, fits in nicely within the cabinet. Ease of operation is excellent. Heats evenly. Quiet operation. Reasonably priced.

Very nice & powerful. Perfect size for under my cabinet. The only negative is that the door makes a lot of noise when you close it

? I replaced a 16-year-old GE microwave. I think I got the updated version of the one I had. I’ve only had it for one day, so I can’t really comment on the quality. It is quiet and detective. What I am concerned about is that several reviewers have complained about receiving a dented microwave. Mine is also dented. I’m not convinced that the box was a new, unopened box, or that the microwave was “new“. I had a difficult time installing it, and the dent is on the rear, so I’m not going to return it, but I wonder about so many people receiving “new“ products that were dented. ?

Great microwave with great using features. Compact and perfect fix with a sleek design and trim kit added for beautification. Cooks evenly when used.

after 6 months started sparking and giving weird symbols on screen...immediately unplugged the microwave...waited 10 min plugged back in and did not work. asking for a replacement...purchased this model because it was a replacement for our other same sized model we purchased when we built the house 20 yrs ago