Item came in a box that was badly damaged resulting in the item being scratched in a few places. I don't feel like this was damage caused by shipping but by the warehouse where it was stored. Item works as expected with damage from shipping. When I place the lid in the slots when I open it, then try to lift the lid from the side slots, it catches on the metal rim of the instant pot (not the insert). I'm afraid it's going to crack. It is now scratched on that part of the lid. I have to be careful when I lift it. The cap for the steam is meant to reduce noise and limit it's effects of steam shooting up. It is still noisy and the steam still raises and reaches the ceiling. It's smaller in size on the outside from my previous instant pot duo but same size on the inside. Despite all the scratches, I still think it's a solid device that should last me as long as the previous one.
5
Best in the west
Posted by Lisa Miller on Nov 23rd 2024
Perfect. No problems whatsoever. We use it to cook anything and food comes out delicious
5
Great machine
Posted by Susan Bailey on Nov 15th 2024
Love this new 1, I had a 6 qt cooker, but never really worked right, took a long time to cook things, bit the newer 1 is bigger and cooks quicker.
Best thing I ever bought, easy to use the instructions are great.
5
best cooker
Posted by Anthony Bell DDS on Nov 14th 2024
very well built, looks awesome, easy to use. threw out my slow cooker.
5
Pressure cooker
Posted by John Patton on Nov 11th 2024
This pressure cooker saved thanksgiving from my collard greens to the quick meal i needed to make to hold the family over while i made other dishes it was a life saver
5
Excellent pressure or slow cooker.
Posted by Randall Waller on Nov 10th 2024
It does all you want it to do, and is very convenient. The pot can be taken out and used on the stove, and it is easy to clean. There are a lot of functions and settings available - haven't tried all of them but so far all of them have worked as intended.
1
Worst Buy
Posted by Chloe Zhang on Nov 6th 2024
I ordered a BRAND NEW Instant Pot Pro 8 Quart Electric Pressure Cooker (black) from Best Buy on 03/16/24. I performed the water test Saturday (04/06/24) for the 1st time. I didn't cook with it prior to that. It failed the water test and the 'Cancel' button didn't work. The 'Cancel' button would not shut the Instant Pot Pro off. I had to shut it off by removing the plug from the outlet. I also found a crack on the condensation rim. I'm very upset. I paid a lot of money for a new Instant Pot Pro. The Instant Pot Pro was shipped in a regular cardboard box. There was no manufacturer's packaging. I found out that Best Buy doesn't ship their products inside of cardboard boxes. Best Buy ships their products off the shelf in the manufacturer's packaging (everyone can see what you bought when it's delivered). There was no Instant Pot Pro manufacturer's box with branding. I believe I was shipped a used and damaged one. I'm not blaming Instant Pot, because I know people who own one and rave about it and say it's a time saver. That's why I bought one. I can't recommend buying this, because I was sold a damaged Instant Pot.