Shark - Robot Vacuum & Mop PowerDetect NeverTouch, Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry - Gaia Grey

Prior to this review, I owned a Shark Matrix Robot Vacuum and my review will reflect my experience with setting up this new device. The product was packaged well and easy to assemble with instructions. Setup in the app was easy, however, I was hoping to be able to re-use the existing map of my house from the other Robot Vacuum. Nope, the new device required to re-explore my house to map it for it's self. I initially figured that this was due to a difference in sensors needing to map and tag carpet areas, however, after the initial explore for 30 minutes...it then prompted me to have it map the carpets in any room I selected. It then spent the next hour vacuuming and mapping the carpet/rugs in the rooms. My slight frustration of re-mapping my home ended there when I sent it out to mop my bathroom and kitchen floors. It was so easy that could cry from the enjoyment of pressing a button and having the floors be cleaned! I originally had the docking station in a carpeted bedroom, but it seemed to struggle backing up onto the station after cleaning so I did relocate the device to a hardwood surface to help. Unlike my other device, it immediately knew what room it was in which was nice to not have to worry about it wondering in to clean the wrong room. Cleaning solution and water tank is easy to fill. Solutions smells clean and dries within a few minutes. While in mop mode, the device will lift it's self over carpets, rugs, and vents as well as moving the mop pad from side to side to provide some scrubbing action while it vacuums and mops the floor. I'm going to really enjoy not having to mop my whole house ever again.

The Shark - PowerDetect NeverTouch, Self-Empty & Self-Refill, Robot Vacuum and Mop with Bagless, 60-Day Debris Capacity & Pad Dry - is a great way to make floor care chores a breeze. After charging the system, filling the cleaning solution reservoir, adding a mop pad, clicking on a scent control module and edge sensor and downloading the app it's ready to go. The robot is app controlled. On the first use the app sends the robot out to map the areas to be cleaned. The map can be subdivided to enable the cleaning of an area less than the entire map. "No go zones" can also be designated to keep the robot out of those areas. The robot senses what type of floor it is on and if it is on a mopping and vacuuming combination run it will raise the wet mop pad and keep it off of carpet as it goes from one surface to another. It does a good job of crossing transition strips and navigating onto carpet from a hard surface. The instructions state that the system is safe for wood flooring as long as they are sealed. My wood flooring is late 50's oil finished (not sealed) parquet. I will only vacuum my wood. I initially mapped my kitchen, utility, butlers pantry area. The map the robot and app created found it to be a bit under 600 SF. After mapping I started a mopping run. The robot mopped an outline of the butlers pantry area and went back to the dock. I think it was in a dump and recharge mode which I didn't understand at the time. I waited a few minutes and started it over. It mopped the entire area in around 50 minutes. There were a couple of sticky spots where I dripped while cutting up a watermelon earlier and a spot where the cat had spilled wet cat food. The dried on cat food and sticky drips were gone after the robot mop job! The robot can detect dirtier areas, stains, floor types and adjust the cleaning power accordingly. The robot self refills cleaning fluid for 30 days on a base reservoir fill. The robot self empties the dust bin into the base and the base is said to hold 60 days of debris. This robot is feature rich and so far has made my floor care chore effortless. I wish I had discovered this long ago!

t works exactly as it should! I have had a long line of high end robot vacuums since 2008. But I have never had a Shark. Wow. The artificial intelligence in this device is just amazing. I was doubtful it would do more than adequately vacuum. I was wrong. It vacuums and mops brilliantly. Set up is a snap. Download the app, follow the instructions. You’ll be cleaning in fifteen minutes. The first task is mapping your space. It takes a couple hours and is near perfectly accurate. The app walks you through labeling rooms and merging spaces, or splitting them. Send the robot to vacuum, and she leaves the mop pad on the dock, takes off and vacuums. The curb feelers actually get the edges without leaving cobwebs. It’s still has not become stuck anywhere it can’t get out of! That has been a big downfall from robots of other brands. When the job is done, it returns itself to the base and you’ll hear the whoosh of the base, sucking all the dirt out of the vacuum and cleaning it. Send the robot to mop, and she picks up the pad, tilts a bit to vacuum ahead without wetting the surface, then mops. It mops thoroughly! It goes over spots and scrubs them! Spots around the dog bowls were completely gone—and I usually have to pre-clean those myself. The shark is quickly making a case for not paying someone to come in and clean our floors. There is no scummy film left around the quarter rounds and baseboards. It looks better than when mop them myself. Then after the mop job is complete. It returns to base and dries out its own mop pad. It is truly hands-free, vacuuming and mopping. We have rugs, carpet, jute, rugs, and hardwood floors. It handles all of them beautifully! This is by far the best robot vacuum I have ever owned. I would recommend it highly especially to people who doubt the capabilities the more I use it the more I love it!

The Shark - PowerDetect NeverTouch, Self-Empty & Self-Refill, Robot Vacuum and Mop with Bagless, 60-Day Debris Capacity & Pad Dry - Gaia Grey is the newest addition to my robot vac family. This is my second Shark robot mop-vac, and in total, it’s my fourth robot mop-vac to own. This model is an upgrade from my last shark robot. This unit has every feature I could ask for. The feature that I am very excited about is the bagless self-empty bin. This is a huge upgrade because all my other self-empty mop-vacs have a bag that needs to be purchased and replaced once it gets full. When purchasing a high end vac, you don't want to keep buying knick-knacks. Other great features to mention are that the vac has the ability to avoid objects in its path. It can drive over carpet when it is mopping and it lifts the mopping pad up and off the carpet by tilting the whole robot back. It has a very large water tank, easy to fill (not just a small hole to get the water into), the vac refills as needed and it comes with a bottle of cleaner if you desire to add extra cleaning solution. There is a deodorizer on the self-empty bin, so when it expels the dirt and debris, there will be a pleasant smell instead of a stale one or pet odor coming out of the unit. The mopping pad can stay on for 30 days. I personally don’t like the idea, but depending on how much it’s used, I guess it is possible. The charging unit even turns on a blow-dryer to dry the mopping pad after mopping! I took a picture of my mopping pad after using it 4 times over a few days. It looks ready to wash, so I am going to change it out. It could probably go longer, but it’s up to the user. Another upgrade, the app will now show an update of the robot’s location every 10 seconds. It still doesn’t show a trail of where it already vacuumed, but at least now it does show you where it currently is. At the end of the job, you can look at the history and see where it cleaned. Vacuuming is coded purple and mop-vac is light blue. The set up was simple enough and the QR codes help walk you through the process. The QR code on the box will show the maintenance steps, and they are important to review since they show all the hidden filter locations. That being said, the mapping process took a very long time. It took a little over 5 hours to complete. I started the mapping at 8:30 PM. This was a mistake because I had to stay up past 1:30 AM so it could finish. The last shark robot I had took about 45 minutes or less. I was expecting the same thing, but I was wrong. The next frustrating thing I had happen was the carpet mapping wasn’t 100% accurate. Now there is a section in my bathroom that won’t get mopped because it inaccurately shows carpet extending out of the boundary from my closet. There is no way to correct it or delete it unless I remap. 5 hours? I don’t think so. My old Shark allowed me to delete the carpet if I didn’t like the location. I also have workout mats on hardwood that I am not able to delete. They are not always there, and I like to pick them up when I send it to mop that room. Now, I may as well just leave it because it’s on the permanent map. The other mapping issue is the room dividing and merging option. It still has not improved since the first model I had. Not all areas in the home have 90 degree edges. I have some columns that are placed at an angle and I can’t divide the rooms properly. I got as close as I could, but it’s not accurate like the other 2 brands that I own. The self-empty feature is nice, but there have been times where the vac picks up a lot of hair and when it empties, the dirt gets stuck hanging halfway out the robot. My daughter told me, "the robot has dirt and hair hanging out of it" while it was cleaning (see picture). This is common for robot vacs that are self-empty since the exit hole is narrow. So I recommend not to ignore the robot for 30 days, I’d check it periodically to make sure nothing is clogged. Another thing to do carefully is pulling the robot off the base. I pulled at the wrong angle and the mopping plate fell off. I reattached it, but then the robot didn’t sit right on the base. I retraced my steps and put the plate back on the base first, then I worked to snap the robot back onto it from there. For a minute there I thought I had broken it. Overall this model is a solid upgrade in its many features and they make the vac a great pick.

I have two teenagers, five indoor cats, and live on a farm with lots of mud, so the struggle is real to keep the floors clean. I picked up the Shark PowerDetect Nevertouch mop and vacuum with some skepticism that it would be able to replace the daily vacuuming that I do currently. After a week of use, I've been proven wrong. I have had previous versions of robot vacuums but none with this level of autonomy to both navigate the house as well as swap between vacuuming and mopping with zero user intervention. In the box is the docking station with ramp, vacuum, sample of floor cleaner, extra side brush, extra mop pad, odor cartridge, and instructions. Setup is easy, there is a quick one page visual guide, however it's also intuitive. Install base with 1' clearance on both sides and 2' clearance in front, install ramp, fill with water and cleaning solution, press side brush into receiver on bottom of robot and then place on the base. The odor cartridge on the dust bin was a new feature from any other models I've tried previously, but the guide was easy to follow to lock the cartridge into place. The companion app is Shark Clean, which I've used with previous robots, and have zero issues with stability or compatibility with my Android phone. The app will easily walk through wifi connection to the robot, and then it's ready to go to work. To start with the only negative upfront, I think the limiting factor on performance is the app, it has a ton of potential to do things such as scheduled spot clean or multiple cleaning of select rooms, or even twice a day cleaning, but fails to deliver on these options. My specific goal that I can't achieve with this robot is that I'd like it to go twice a day and clean the area where the cats track cat litter, and then spot mop the area. The app does state that they are adding new features and spot cleaning or multiple cleanings per day may be an option in the future. A few other minor things, the room labels are preset and do not actually represent the rooms in the house, and the app doesn't track the component life such as brush replacements, like some other brands do. Outside of the app, I find the robot to perform exceptionally well. The house is hardwood floor or tile throughout, with a few low pile rugs in front of the exterior facing doors. The robot will vacuum everything, including the rugs, but when mopping it leaves a small space between the mopping area and the rugs. Second performance call out is that this robot does a better job of navigating obstacles than another name brand robot that I use. I am currently renovating a room, so a ton of obstacles, and then I cannot even see the floor in my son's room. In both rooms the robot has mapped and worked around obstacles to minimize areas that are not vacuumed. I estimate this vacuum gets almost 20% more coverage, based on comparing the cleaning maps between the two different robots. The thing that really sets this robot design apart from other styles I've tried is that it is truly hands free for daily cleaning. This is achieved by a few design components, first of which is the mopping base can self detach so the robot can swap between vacuuming and mopping without intervention. The app will let you schedule if the robot vacuums, mops, or both, and when the robot is vacuuming, the mopping base and pad are left behind on the dock (see photo). The second design feature is a mopping reservoir built into the charging dock. The robot will refill itself from the dock as needed, eliminating the need to add water other than when the base runs out. For me, this will probably be once a month, but experience will vary based on how frequently you run a mop cycle and the square footage of the area being cleaned. A nice feature is that when the robot is done with a mopping cycle, it will go to the base and run air through the pad to help it dry. I like the feature, but I now make sure that any mopping is done by mid afternoon so I don't have to listen to the drying noise (think box fan level of sound) at night while we are trying to sleep. Lastly is a large dust bin with a replaceable odor cartridge, while for many this may take a month to fill, I'm estimating that I actually need to go empty the dust bin every ~10 days due to the amount of pet hair and dirt that gets tracked in, combined with having about 1100 sq ft of area to vacuum each cycle. Comparing this build to prior robot models from Shark and other brands, I find that this vacuum is quieter, both the actual vacuum as well as the suction noise of emptying the robot into the dust bin. The robot is by far the best model I've tried for not getting stuck and maneuvering around obstacles. The cleaning seems to be better than most in the fact that I hear the robot change suction based on floor type and if there is lose debris to clean up. For example is picking up cat litter that has been tracked out of the box, other robots tend to fling the cat litter everywhere, whereas this one will actually get the majority picked up the first pass. One last feature that really stands out is that the mopping pad slightly extends and shifts from under the robot profile to get the best coverage around edges, corners and rugs. Overall I think this is a great robot, it's by far the most automated of the ones I've used, and seems to be better at not getting stuck, cleaning problem areas, and working around obstacles. I definitely recommend for any pet parent, as it's one less thing to worry about every day.

Overall this Shark robotic vacuum and mop does a wonderful job. I downloaded the app, added the liquid cleaner to the base station, charged the robot and then had the Shark map out the rooms. Once that was done I used the app to start the cleaning process and it began mopping the hardwood floor and vacuuming the carpeted areas. What is extremely nice is that we don’t have to do anything to the robot, it contains everything it needs to mop and to vacuum and its intelligent enough to know what to do where. Pros: -

I’ve been using robot vacuums for almost a decade now and I’ve been fairly impressed with the technological leap every time my robot vacuum got updated. The Shark Robot Vacuum and Mop is an impressive unit, not only does it work so well in cleaning the house, it is simple to use. The robot comes with everything you need to start the regular cleaning job. Setting up the unit is easy and simple enough. There’s no need to read pages of instruction, Shark gives you a simple one page instruction that takes merely minutes to setup the robot. Everything else is so intuitive as the app is doing a good job on guiding us in how to use the robot to scan and map rooms layout of the house. There’s a cool LIDAR tech that the robot use to accurately provide the spatial layout of the house. I’m pretty impressed that the robot was able to achieve an accurate production of the layout of my house in just one single swoop. The use of LIDAR instills confidence that the machine is, in fact a robot, not some pre-programmed automatic vacuum machine. The robot is indeed intelligent enough to navigate and maneuver itself. Cables and yarn can still entangle the robot, however, in which case the robot will send an audible warning and the app will send notification. The robot can lift the mop above carpets to prevent wet carpet messes, and this is something that the robots in Battle Bots tv show are capable to do. That is indeed pretty cool. The app allows you to perform both vacuum and mop operation in one single click, which is very nice. The never touch pro base is designed to empty debris, refill water tank and wash and dry the mopping pad after every clean. The whole system is designed for maintenance free cleaning for up to 30 days. It takes almost the entire bottle of Shark cleaning solution to mix in the water tank for every refill, so that’s going to be a regular maintenance item to restock every month or so. As for the cleaning job, you command the robot to vacuum only, mop only or do both. I can even send command to the robot to clean the house from work. The app keeps track of the robot movement. For regular cleaning, the app allows you to set schedule and you can also check the cleaning log. This is what a robot should be, simplify our life.

Robot vacuums have been around for a little while now and for the most part they just weren’t worth having, they never cleaned fully or would miss edges and lets not get started on how bad the mopping was. This has changed with the Shark PowerDetect 2 in 1 with never touch as it seems check all of the boxes needed for a robot vacuum. The installation of the Shark is very simple and straight forward, there are only a few pieces that you need to “install”, and the instruction pamphlet walks you through it. Once installation is done the Shark will do a scanning of your house to create a map of the property. App: The App for the Shark is laid out perfectly, you can see and edit just about anything. The mapping done by the Shark is excellent, this is so much more convenient than having to upload your homes blueprint. Shark allows you adjust the mapping to combine and split the rooms created by the home mapping which is great to help differentiate areas of cleaning. It was also very easy to add no go zone on the maps and adjust the sizing as needed. The app also allows you set time schedule for cleaning/mopping and customize which rooms you want cleaned. The App also updates its maps when you add/remove carpets by itself which was a nice touch. This added with the fact that you can do spot cleaning is great and makes the Shark one of the first good robot vacuums I have come across. Cleaning: The Shark PowerDetect 2-in1 is one of the best robot vacuums for several reasons and one of them being how well it does with cleaning of corners. The brush does a great job getting stuff out of corners, there is also an air function which blows air into corners to get dust out for vacuuming. The Shark mopping also does a decent job with corners as the pad sticks out to reach hard to get areas about 50 percent of the time. Speaking of the mopping pad, the way it differs from other robot vacuums is that it scrubs side to side to remove stains. It does a decent job with removing stains however it does not get tough dried on stains, I did notice that the vacuum will make multiple passes to clean an area, but it doesn’t get the stains that are dried on. Auto functions: The shark loaded with smart features which work extremely well for the most part. The Shark is excellent at sensing carpets and hard floors, this is perfect, so the mop does not wet the carpet. The Shark has a built hydraulics function where the wheels raise the mopping pad to make sure the Shark does not get your carpets wet or get stuck on thick rugs. The dirt sensing functions works well and when it senses an area that will require more time it will automatically slow down to get it as clean as possible. The built in Lidar system is wonderful, this helps the vacuum map your house and avoid items in its path. The Lidar system helps the vacuum avoid small objects like wires and detects bigger items such as toy/furniture. The self-cleaning system for the Sharp is great, all the dust goes into the side tray (which can hold up to 60 days of trash depending on how dirty your floors get). The automatic water/solution refill works perfectly and if the Shark runs out in the middle of a job it will refill it and go back to where it left off. There is also a mop-pad drying function, this does take quite a while though. Now if your worried about the trash that’s collected don’t worry as there is a odor neutralizer cartridge which makes sure there are no unsettling smells. The Bad: While the Shark PowerDetect 2-in-1 is a huge step up from prior vacuums it does have some quirks that need to be addressed which I feel can be done with a software update. I noticed that the avoidance system wasn’t as good with the lights off, I’m hoping this can be fixed with a software update. As mentioned earlier, the mopping pad handling the corners is a hit and miss. The last thing I wasn’t a fan of is that while the mopping pads are antimicrobial so you don’t have to worry about germs going everywhere they will need to be changed after 10 uses, the great thing is shark provides a few extras so you can get away without washing the mopping pads for a month. The Shark 2-in1 is one of the first robot vacuums that clean’s well enough so you won’t have to. The app is great and user friendly for anyone. I am happy Shark chose to use lidar system detection in comparison to camera is great as its great at detections and I’m not worried about a camera on my vacuum. Overall this is a great product with very few hiccups.

Verdict: This Shark Robot Vacuum and Mop works quite well, with mostly “never touch” convenience. It maps, navigates, vacuums, and mops effectively and on schedule. The large water reservoir and dustbin mean that you don’t have to tend to it often, but… it does not wash the mop pad in this version of the bot; I would recommend spending just a bit more money to get the pro version (washes the mop pad after each use). We are very happy with this robot; the finished basement has never looked so clean and smelled so nice, every time we walk down! Physical setup. The box was smaller than expected for an auto-empty vacuum. Unpacking was quick… less than 5 minutes. Setup was even quicker: pick a spot for the base station, remove the stickers, connect the mopping base, roll the robot into the base station, fill up the water tank for mopping and use the QR code to setup on your smartphone. Getting started. Setup was not very smooth for me unfortunately. I was able to add the robot to my Shark app and map the area. So far so good. I then tasked the robot to vacuum and mop, but it only rolled out and sat there until all the lights were red. Using the troubleshooting steps, I held the home button for a few seconds to reset the robot and tried again… same thing… three times! So at that point I quit for the day and decided to try again the next day… Same thing the next day on first try. Finally, I tried to just task the robot to vacuum, it dropped the mopping pad and went to work. That worked really well. After the full vacuum, I again tried to task the vacuum to vacuum and mop, and it finally worked! It now vacuums and mops three times a week, without a problem. I am really not sure why I was unsuccessful in all my initial attempts to vacuum and mop. PRO TIP: if you are not able to vacuum and mop after initial setup, try to task the robot to just vacuum. I think that this forces the robot to release the mop pad and then reattach it later, probably the right way, in case you don’t install it properly the first time. The App. The Shark app is fairly helpful. You can use it to edit your map, schedule cleaning, check on cleaning history, spot clean (this is really nice), access support features, and shop for supplies. You can see the robot move in real-time on the app, which is helpful for spot cleaning. Unfortunately, the app doesn’t show completed trajectory lines. Robot Performance. It performs well and I don’t have to worry about it. I think that this says everything about it. I plan to check the dustbin and water level once a month, and I hope that the robot lets me know when it has an issue or when maintenance is required. Navigation. The robot navigates quite well. It doesn’t bump into furniture or walls, and cleans carefully around small objects, such as the narrow leg of a coffee table. It always gets back to the base station. Coverage across the space seems good. And to my surprise, it can clean in the dark! I suppose the technology used doesn’t require light. Things I love: - Nice all-in-one package that vacuums and mops well - App is decent, but could do more - Navigation is excellent, even in the dark (I think… I wasn’t there to see it, but the app says the cleaning was done and the floors look good) - The base station removes the debris from the robot, awesome! - Good battery life… I can vacuum and mop the whole space in one charge - Fairly compact package… it fits under my coffee table (see picture) - It makes voice announcements (helpful if you are around to hear it) - Quiet operation, it’s not a nuisance - The base station dries the mop pads after each use - It can raise itself to get over obstacles!! Never seen that before Things I don’t love: - Ordering supplies is not very convenient. I have to put the model number of my device… why? The app knows what Shark device I have! For me to order from the app, it has to be more convenient than using a large online platform - I wish the app showed completed travel trajectory lines so I could see where the robot has been, and assess the efficiency of cleaning routes and overall cleaning effectiveness - I think that a robot that mops should always auto-clean the pads. Maybe the base model vs pro model should differentiate in another way than the auto-wash feature, for example, the pro could have an attached stick vacuum. In the end, I think that people who buy “never touch” robot vacuums don’t want to have to remember to remove the pad to wash it. I recommend only selling robots that self-clean the pads to avoid suboptimal mopping after a few months - I would like to be able to choose what notifications I receive. Frankly, I don’t need to know that the robot started cleaning. On the other hand, I am interested to know that cleaning was completed, if there was an issue with the session, if the water needs to be refilled, or if maintenance is required. Everyone will care about different information, so best to make this customizable - Not the smoothest setup experience for me, but it works perfectly now, so it’s ok - The edge brush could have one or two more spokes… not sure why it has only a single spoke. Adding one more spoke to the rotating brush would increase brush coverage without any tradeoffs. Overall, the Shark Robot Vacuum and Mop NeverTouch offers a nice package that mostly delivers on the convenience it advertises. While I recommend spending just a bit more money to get the Pro version so that you get auto-wash of the mop pads, this unit will vacuum and mop your space well and satisfy the vast majority of buyers. It’s not cheap by any means, but time saved and the convenience factor means that the value is there. I give it 5 stars (can’t take points away because I didn’t get the “pro” version, that’s my fault). I recommend this robot.