Shark - Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry - Black

If you are looking to get one step closer to having your floors always clean without having to do much work yourself, then be sure to check out this Shark PowerDetect Robot. It is advertised to be able to mop your floors for up to 30 days and 60 days for vacuuming with its self-emptying, cleaning, and drying functions. I have been using this nearly every day for about a week and I do believe this claim to be not very accurate based on my estimated usage so far. I have cleaned out the dirty water bucket once already and I am getting close to having to fill up the clean water container, so I would say two weeks is more realistic (depending on your usage of course) My hard wood floors have never been cleaner than they have been this past week. Jarold Jr. is his name, and he is replacing a slightly older model that did not have the PowerDetect feature, nor the self-cleaning ability. The additional ability to clean its own mop pad is an absolute game changer. That was my biggest complaint about the older model was having to clean the mop pad and refill the tank after every use, and if I didn’t clean it right away, it would be harder to clean the mop pad. This solves both of those problems. I just fill up the large water tank, add 12 oz. of the included solution, and off it goes. This little guy is pretty smart as well, it will lift itself up to raise up the mop pad (in mopping mode) if it detects carpet. The previous model I had to set up no-go zones and for most that would work, but I have an area rug that manages to get moved around by my kids all the time, so I was not able to rely on the no-go zones, but this doesn’t need that anymore, it just detects the carpet and lifts up its little rear end. It’s fun to watch. It also does this same thing over my air registers (vents) that are on the floor. The set-up experience on the SharkClean app does need some work. I have three other shark robots, two of them had maps and one is just a dumb one that I can tell to clean, and it just bounces around randomly. When I added Jarold Jr’s map, I lost the maps to my other units. I had to have them re-explore their areas to get the map back and that was a pain. This will probably be fixed in an update, but that was my experience as of this writing. I do wish the app had a live tracking feature so you can see where your robot is currently. It will, however, give you a report at the end and shows you the areas it cleaned. Otherwise, the app is pretty good overall, and it is pretty easy to use. The cleaning performance has been great in my opinion. It will not clean up to the edges of your walls though, but it will shift the mop pad about half an inch towards the wall and it does get closer than my other one did. Cleaning up the daily footprints that my kids and dogs make on the floors it handles with ease, any stuck on mess will require a little more effort though but if you use this for maintenance cleans between deep monthly cleaning, then this is perfect. You will find your manual deeper cleanings to be easier overall with this little helper. As far as the PowerDetect feature works, I have no idea, there isn’t much in the way of instructions that are given to you in the box so you will have to look up some of that, as well as what the status lights mean. In the box is everything you need to get started and also some spare side brushes and a spare antimicrobial mopping pad. Shark keeps making their robots smarter and better with each version and I can honestly say that this version is the best one yet.

The Shark PowerDetect NeverTouch Pro is an advancement in Robot cleaning technology. As a note, I have a few dogs that shed for no apparent reason and are generally not worried about cleanliness. So, my floors by the end of the day have hair, dander, and dust. With the PowerDetect NeverTouch Pro it tackles these messes with no problem. This Robot does both vacuum and mop and is a godsend if you are not mopping regularly. I have had a self-emptying Shark robot before this, and it requires daily emptying of the dustbin because of the amount of dog hair it picks up. However, this model has a very large bin that is advertised as an up-to 60-day bin before needing a clean. I find with my large dog, I can wait a few days before I go clean out the bin. And when I clean out the dust bin, I am impressed by how much hair and dust it collects. Now I was always hesitating to use the mop features of previous robot vacuums because of how much effort is needed to set up and clean the robot after every mopping session. This model is cleverly designed and requires very little pre/post mopping maintenance. Essentially you fill up a clean water bin with filtered water and the Shark solution, ensure the mopping pad is on, and just hit go on the app. The Robot vacuum will automatically fill up the water bin on the robot, go vacuum then mop in one pass. Once it is done, it heads back to the dock to self-clean the mopping pad and drain the dirty water into a separate grey water bin on the base. Your task afterwards is to dump the dirty water bin and give it a rinse. Even though it says it can hold 30 days of dirty water, I tried 2 days before cleaning and noticed the water began to stink. I would do a daily dump and rinse of the grey water bin to ensure the dirty water smell doesn’t penetrate the rubber and plastic parts of the water bin. But this is much easier than constantly changing the clean and dirty water on the robot like older models. In addition, a new quality of life upgrade to the app is that it will now show you where in your map the robot is and what direction it is facing. It’s fun to be able to see where the robot is on your map. Setup of the robot is very easy also. When you fire up the app, it guides you through connecting your robot to the internet and how to set your robot to do a mapping run. After it maps out your floors, you can specify the rooms and where you want the robot to go and not go. After this setup, you just hit go and it does its job. I am very impressed at how Shark has advanced the Robot vacuum game to eliminate the constant maintenance that used to be required to keep the robot in tip top shape. With the clever self-filling, self-draining, self-cleaning of the robot, I am sure that this robot will be running every day in my house.

Great purchase .. fantastic option to reduce the job in the home

I’ve had various robot vacuums over the years, but this is my first experience with a Shark robot vacuum. Given Shark’s reputation for making excellent vacuums and cleaners, I had high expectations for the Shark PowerDetect NeverTouch Pro. Unfortunately, my experience has been quite disappointing so far. Issues from the Start: To begin, I followed the steps to connect the robot to the SharkClean app and my home WiFi network. The robot then explored my home to create a map layout of each room. After the setup was complete, I selected the clean option in the app and had it mop three rooms. Halfway through, with the battery still at 50%, the NeverTouch Pro announced it was returning to charge and would continue cleaning when ready, which could take up to three hours. This was confusing since the battery wasn’t low, and it had only been running for about 40 minutes. Twelve hours later, the app still displayed the same message, and the cleaning buttons were greyed out, so I couldn’t do anything. I tried uninstalling and reinstalling the app and even initiated a factory reset. I went through the entire setup and mapping process again, only to encounter the same issue, even after turning off the ‘Recharge and Resume’ setting, which should of prevented that message from popping up at all. I had my wife call customer service to troubleshoot the issue. They suspected it was an app glitch and said they could manually disable the "recharge and resume" setting on our specific robot from their end. The issue was escalated to another team, and about 20 minutes after the phone call, the problem seemed to be resolved, and I was able to set cleanings again via the app. NeverTouch Feature: The whole point of the "NeverTouch Pro" name is that you’re not supposed to have to constantly fix/ adjust the robot or perform frequent maintenance. This feature initially drew me in because every robot vacuum I've owned in the past has always gotten its wheels stuck or failed to avoid certain obstacles such as getting tangled on phones chargers, requiring me to fix the issue manually. During its first full house vacuum and mop cleaning, the Shark got stuck twice and notified me both out loud and within the app that it needed help because the side wheel was stuck (it was stuck under a chair). Then, it couldn’t locate the dock and informed me to place the robot onto the charging dock myself. That meant three times I had to touch the robot during a single cleaning. Additionally, I’ve noticed it struggles with navigating around my barstool chair legs. It circles around them for a good two minutes before freeing itself and continuing to clean. What I Love: The vacuum and base are very compact and easy to fit nearly anywhere. I absolutely love the bagless dust bin in the auto-empty station—finally, I don’t have to throw money away on bags that just hold dirt and dog fur. It’s super easy to pull out the bin and dump it into my trash can. The odor neutralizer in the auto-empty station is a nice addition; every time the vacuum empties itself, I no longer smell the mildewy dust and dirt that my last robot vacuum/mop left behind. It is very quiet when running. I can even schedule it to auto-clean while I sleep without it waking me. The App/Settings Needed: The SharkClean app is very basic, easy to use, and understand, but it lacks many features and settings that could be easily implemented in a future update. I was able to edit my map to split and merge certain areas/rooms and label each room from a drop-down list. However, I would prefer to label rooms myself, such as naming bedrooms, closets, and the nursery. I don’t like my son’s room being labeled as ‘Guest Bedroom.’ During cleanings, I wish I could see the path the robot has taken to know which rooms it’s completed thus far. The app definitely needs a child-lock feature to prevent button presses on the robot itself from starting a cleaning run. I have a very curious 1-year-old who loves to crawl over and press the buttons. I do love the ‘PowerDetect’ feature, which uses five powerful cleaning technologies to control the amount of power/suction the vacuum uses when it encounters certain messes. However, I would still like the option to schedule a cleaning with the suction strength set to its highest level for the entire duration of the cleaning, especially since I have a dog and would enjoy manually set deep cleans occasionally. In Conclusion: While the Shark PowerDetect NeverTouch Pro had a promising concept and some strong features, my experience was marred by technical glitches and navigational issues. The SharkClean app, though user-friendly, needs more robust features and settings to enhance usability. The promise of a hands-off cleaning experience fell short due to frequent interruptions. However, its compact design, bagless dustbin, odor neutralizer, and quiet operation are commendable. With improvements in software updates and navigational reliability, the NeverTouch Pro could become a more reliable household companion.

This robot vacuum/mop combo really has it all. Not only does it vacuum and mop on its own, the dock station has a built-in reservoir for lots of mopping and emptying with no involvement from you. And it attaches and detaches the mop so that when it's vacuuming, it can be the best vacuum. It has a lot of super smart features and overall works great. However, it's not perfect - for the price point, there are a couple of things, mostly on the software side, that are not quite as good as they should be. Hopefully, future updates will fix some of these. PROS - Almost entirely self-contained - Strong vacuum picks up all dust, dirt, debris - Mop does a good job cleaning - Station holds cleaning water, dirty water, & vacuuming debris - Perfect Map of House Floors - Easy to set up Rooms and clean just specific room/s - Spot Cleaning works great - Great at getting over and around obstacles - Brilliantly detects carpet/rugs vs Hard Floors - Easy to set up NO GO boundaries/areas - Great maps to show cleaned areas after completion CONS - Alexa/Google Assistant integration not working - Not great at navigating around chair legs/dining room table - Not great at updating in-process cleaning in app - Pricey - Manuals/Guides/Instructions somewhat lacking I have owned MANY robot vacuum cleaners over the last ten years, including a couple that did have "mopping" capabilities, but this is by far the most advanced one I've owned. I never used the mopping on the old ones because it required manually filing the tank then telling it to mop and then manually filling it again when it ran out of water during the middle - also it was pseudo-mopping, not real mopping. This Shark PowerDetect NeverTouch Pro fixes all those issues with it's smart design that let's you really "set it and forget it." A robot vacuum is only as good as its ability to actually clean so let's start with that. This robot has strong suction and while at first I was surprised that it only has one spinning brush on one side where most robot vacs have two (one on each side) it seems to have been designed and programmed in such a way that it just doesn't need two in order to clean. It vacuums and picks up dust, dirt, dog hair, food crumbs, etc with no problem at all and seems to get everything off the floor. It has done an excellent job vacuuming our kitchen (with several thick anti-fatigue mats), dining room, hallway, guest bathroom (with two floor rugs) and large open walk-through area which have both wood laminate flooring and tile (bathroom & kitchen). I previously had a robot vacuum that also did a great job vacuuming, but where this one sets itself apart is the mopping capability. It also does an excellent job mopping. It covers every square inch of all the rooms mentioned above (except for the bathroom since the floor there is mostly covered by rugs so the vacuum intelligently knows not to mop there) and it actually mops and cleans the floors. The mop even extends out a bit from the base of the vacuum on demand to reach edges! My spouse is obsessed with house cleaning and this means he'll not have to mop the floors himself nearly as often since this Shark PowerDetect mopping robot actually does a great job mopping and cleaning all the hard floor surfaces. When you start the robovac for the first time, it drives all over your house mapping out all the floors. When it's done, you have a perfect map of all the rooms it could get to. You can then inside the app, designate and name specific rooms/areas, and you can also designate NO GO rooms/areas. This Shark robovac adheres to those rules exactly. I can go in the app and tell it to vacuum the hallway and it will go to the hallway and vacuum then return to its dock. I can tell it to mop the kitchen floor and it will mop the kitchen floor. And I can leave bedroom doors open without worrying about it going into the bedrooms since I've marked them as NO GO zones. So, just as a robovac, the Shark PowerDetect is great! But what makes it worth the higher cost is the NeverTouch station and the intelligent way this robovac can take care of everything on its own. The station has two water reservoirs - a large one that holds the cleaning solution and a smaller one for "dirty" water for after cleaning. The robot not only mops the floors but after returning to the station it self-cleans the mop and the dirty water from that process is deposited into a reservoir for emptying later. It then dries the mop as well so it'll be clean and ready for the next job. The station also has a bagless dirt bin where the robovac self-empties after vacuuming. This is a large bin that won't need to be emptied often and it also has a nice odor neutralizing exhaust. Depending on how often you run the vacuum and mop the floors, you might not have to empty the bins or refill the mop water but once every 3-6 weeks. Another super cool thing this Shark robovac does is attach and detach the mop from itself. I don't know how it does this, but it does. When vacuuming, the robot detaches the mop and leaves it in the base station so that it's not being dragged around getting dirty while vacuuming. Then when it's time to mop, it reattaches the mop and gets to it. Also if the robovac runs out of cleaning solution during mopping, it will return to the station, refill, then continue. In the app, you can tell the Shark PowerDetect Robot to vacuum the whole house OR mop the whole house OR vacuum then mop the whole house. Oddly, when selecting specific rooms to clean you only get the choice of vacuuming OR mopping, but you can choose to vacuum then mop which I think is rather lame. The vacuum does a great job of detecting objects (it won't crash into your precious furniture) and floor surfaces. It won't mop on carpet! And if it needs to go over a rug to get to another hard floor area, it lifts the mop up higher so it doesn't touch the carpet. It also is able to get over things like thick mats with no problem. One thing it doesn't do so well is navigate around dining room table chair legs. I'm not sure if this is because it's so obsessed with making sure no inch is uncovered, but we started putting the chairs on top of the table when we run it sometimes because it will spend as much time vacuuming around the dining room table as the whole rest of the house and this is because of the way it navigates around the chair legs. (Our previous robovac handled this gracefully and had no issues.) Maybe a future firmware update will fix this issue - I hope so! The Shark PowerDetect Robovac could use some improving in the software and app area. Although I had no problem connecting my Shark account to Alexa and Google Home, neither are able to detect the vacuum. I've tried many troubleshooting steps to no avail. I miss the ease of telling Alexa to have my robovac clean which is what I generally did with my previous one. Also, my previous robovac app allowed me to see exactly where the robot was during cleaning and had exact routing that showed every move of the robovac. The Shark app only updates the location of the robot from time to time and doesn't show where it's been or it's route. Once a cleaning is complete, you can view a map that shows the entire area cleaned and indicates vacuumed only, mopped, and powerboost areas, but it doesn't show you the specific route/s. The app also doesn't send notifications when things are started or done which would be nice. There was no guide/manual in the box which isn't a big deal, but the app and the online guides also were not the best. Getting set up was easy, but there's not great info on things like "How often do I need to replace the mop pad? Will the robot/app tell me?" Not a huge deal since I'm fairly techy and good at figuring stuff out, but I wish there was a good video that just was like a "you got a new product you've never used before, here are the highlights, here's how it works, here are the important things you need to know." One good video could replace a 20 page guide easily enough. Overall, I'm so far loving the Shark PowerDetect Never Touch Robot Vacuum and Mop! It's super intelligent, great at vacuuming and mopping, and mostly a set-it and forget it device. I do hope they can improve the dining room table & chair navigation and fix the Alexa integration as these are two of the biggest things that keep it from being perfect along with a few app/software improvements. But the hardware is nearly flawless. The docking station with the water reservoirs and dust bin and automatic everything really gives you all that you could want in a floor cleaning robot.

I have had older versions of the Roomba and I thought I didn't need an upgrade but I was pleasantly surprised after seeing the Shark Vacuum/Mop do it's thing. INSTALL & SETUP The install and setup was much easier than i have experienced before. The Shark App takes you step by step finding the device and adding it, pairing the WIFI, mapping the area and finally editing the map/rooms. The APP lets you schedule cleaning, clean individual rooms or even spots where a mess has occurred. It's a simple APP and does what is needed. UPKEEP/MAINTENANCE I have not had to empty the trash aspect of the machine but I have observed the water reservoir emptying little by little after each mopping. The water that comes out is pretty dirty, the water reservoir will probably last about a month based on the rate it's being used. Everytime the water is filled it needs the cleaning solution which helps mask undesirable odors. I wipe it down every other week just to keep it looking clean. PERFORMANCE- VACUUM A+, MOP B- The machine does a better job than my old machine cleaning out the corners and edges of the wall and picking up all the dirt and debris i can see. The floors look shiny after each use. The mopping aspect is pretty nice but in my opinion it is more for hardwood floors that don't see much liquid spillage. It is pretty much a towel style mop that seems to be meant for small spills but really just for routine light cleaning of floors for appearance's sake. FOOTPRINT The size is pretty big but it can't be any smaller because of the water reservoir and the dirty water tank coupled with the trash storage. You can't have it all and be as compact as you'd like it to be. BONUS It has a odor buster dial,I have a dog and the odor buster dial and mopping/vacuum make for an ALL-IN-ONE cleaning solution that also kills and dog odor there may be... PRO'S Vacuum performance APP- easy to use Setup Excellent Mapping-Cleans all areas of the floor ODOR DIAL- keeps the filtered air coming out smelling fresh CONS BATTERY- Doesn't seem to start cleaning unless battery is at 100%- so you have to wait MOP- it's good for lightly cleaning, lightly dirty floors- not meant for heavy cleaning CLEANING SOLUTION- need to purchase a cleaning solution to use the mop OVERALL The performance and PRO's outweigh the CONS, I genuinely enjoy using it.

So far my experience with the Shark Robot Vacuum and Mop has been great. I have used a few different brands of vacuums and mops, and the Shark one is probably tied for the best so far. It does an excellent job cleaning while not running over toys, and the mopping is impressive. I have it set on a schedule to clean one floor, and I have two small children so as you can imagine there is a lot of stuff left out. So far it has managed to avoid those things and clean where it can. I do wish that the app did tell you where it found things, as right now you can only see where it did not get to clean. While it is a good mop and vacuum, there are a few things I would like to see improved. First is that unless I missed it, you cannot have more than one map. Having a multi floor house means I am stuck with only being able to use it on one floor. Second, the app can be a little slow and I was getting errors for a while with an ad blocker turned on. Last, the robot has managed to get itself stuck under a radiator, so I had to add a no-go zone there but would be nice if it knew it fits but will not be able to come out. One the positive side, the fact that it can be just a vacuum is nice, and when the mop is attached, it does seem to do an excellent job mopping. Others I have used kind of wash the floor a little, but this has been cleaning it well. I have noticed though that near the base you will see water from the mop, so just be aware that it does seem to leave water from when it leaves the base. Overall, if you are looking for something that can both vacuum and mop, and do not need it to store multiple maps, this is an excellent choice.

This here is one of the best robot vacuum I own. It’s Self sufficient. It helps lighten some of my cleaning time.

After the better part of a decade using robot vacuums, I am now firmly sold on their capabilities and the convenience of not having to worry about vacuuming or mopping after a day’s work. And one of the best things about technology is that it continues to adjust and improve on products and keep up with competition. Being one of the most recognized brands in the vacuum and mopping industry, Shark has firmly established itself as one of the leaders in the industry not only because of their innovations but also because of their prices. Shark was somewhat late in the game regarding higher-end robot vacuums but they appear to have taken advantage of that by studying the market’s competition and creating a product that can stand its ground amongst more expensive brands while still performing at their levels. Shark’s latest PowerDetect NeverTouch Pro, Self-Empty, Self-Refill & Self-Clean, Robot Vacuum and Mop might be just the robot vacuum and mop we’ve been waiting for that does the job you want it to while keeping the cost down in comparison to others in the market. Keep in mind that with these all-in-one vacuums and mops with self-emptying features tend to be quite large therefore you’ll have to think about where you want to place it in your space as that might be a deciding factor. Fortunately for us, we already had a robot vacuum around the same size in the area we planned on putting the new PowerDetect base station. As expected, out of the box, the base was relatively large but not as heavy as I expected however know it does get heavier once you fill it with water. Set up was very simple as most of the entire product was already assembled with the exception of the base ramp and the small corner brush that needed to be installed on the bottom of the robot vacuum and mop. Other than that, it really was as simple as plugging it in and setting the rest up through the Shark smartphone application which will walk you through the rest of the process. After a software update and full charge of the robot, I initiated its inaugural mapping process of the floor in the area I have it set up in which is one of our high traffic areas. After the initial mapping, I also ran another map sequence for the areas where we have area rugs in as the rest of the floor is luxury vinyl plank laminate. This helps to ensure that the mopping feature is not getting your carpets or rugs wet when cleaning. Once the robot detects a different surface, it will lift or lower the rear end of the vacuum where the mopping attachment is located to ensure it’s not mopping where it shouldn’t be. Once the cleaning is completed, the vacuum with return to the all-in-one base station, empty the dust bin and even clean the mopping pad before wetting it again with the clean water stored in the base’s tank. If the robot is just scheduled to vacuum and not mop, it will detach from the mop attachment so there is no need to lift the rear end while cleaning making it faster. The smartphone application will advise you when the clean water needs to be refilled. After using several other brands robot vacuums for the better part of a decade, I was surprised not only of how fast the robot is while mapping and cleaning but also how quiet it is in comparison as it does not have that high pitched vacuum sound I have been accustomed to. This was also somewhat concerning as I wasn’t sure if that meant it didn’t have as much suction power as our previous model and might miss some debris however after running it for several days I ultimately didn’t notice any significant difference in the cleaning results. Overall, I have been impressed by the PowerDetect NeverTouch Pro’s capabilities and features in comparison to the other robot vacuums I have used in the past and especially at this price point where some other brands are 50% more expensive and have the same, or similar, features. I would recommend to anyone in the market for a high-end robot vacuum that ultimately saves you time and effort in our busy lives.