Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White

I purchased the Whirlpool 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator in White, and my experience has been a mix of positives and a few challenges. Here's a breakdown: Positive Aspects: Effective Washing and Drying: When it comes to their primary functions, this washer and dryer combo delivers. The clothes come out clean and well-dried, which is the core expectation from any laundry appliance. Responsive Customer Support: One thing that stood out for me was the excellent customer support. I had to contact them a few times, once for a rubbing noise and another time for a strange noise during the spin cycle. They were prompt in addressing these issues, and the technicians they sent were able to fix the problems. Challenges: Noise Issues: Unfortunately, my experience with this appliance wasn't entirely smooth. I encountered noise issues, including a rubbing noise and a noisy spin cycle that made it sound like rocks were inside the machine. These noises were disruptive and somewhat concerning. I should note that I am in the process of moving, and the new homeowners will inherit this washer and dryer combo. Given that I've had to contact support for fixes, I hope they can get these issues resolved before they start using the appliance, ensuring a smoother experience for them. In conclusion, the Whirlpool washer and dryer combo have performed well in terms of their core functions, with responsive customer support being a significant plus. However, the noise issues were a downside that required multiple support calls. As I move, I hope that the new homeowners can make the most of this appliance once the noise concerns are addressed. Overall, it's a good washer/dryer combo with the potential to be great with the right adjustments.

Works great! The top load and dryer is very spacious as well. Been using it for over a year now and no issues.

This is a great combo for the price. I like the large area for the wash and the water sensor. Clean wash and dryer is very efficient. Thanks.

Still learning to use this machine. Clothes come out wrinkled no matter what setting. I think it's because the machine determines the amt of water that goes into it. If the clothes had more room in deeper water, there would be less wrinkles. Since it is a stackable, still trying to figure out the dryer heat settings. Timed drying does not allow you to set a heat, just the time. Some clothes come out too dry and some too wet.

So far so good...used solely for drying towels in large quantity.

Good quality, large washer works well for bedding. Dryer is loud. Just needs to be reliable and last since getting any appliance now takes months. Fits well in my condo unit.

The washer does not work. It goes through the sense and fill cycle and then stops. I have tried some suggestions from the trouble shooting section of the manual, but to no avail. There seems to be a warranty issue. I believe that the problem may be that the lid lock function is not working. Will I need to contact Whirlpool re this or is this something the geek squad could handle free of charge since I have a total tech membership?

Just what was needed for this Condo. Fits perfectly and Tenants are extremely happy!

Because it is 1-piece, it is a major chore for Geek Squad to deliver/install to split level condos when sites are upstairs.