ECOVACS Robotics - DEEBOT X2 OMNI Robot Vacuum & Mop with Self Cleaning Auto Empty Station - BLACK

The DEEBOT X2 OMNI is a bit of a lengthy title, but if it sounds to you like that’s a name worthy of being one of the most advanced robot cleaning devices on the market then you wouldn’t be far off. I was initially skeptical of such a device – will it really mop + vacuum at the same time, leaving my area rugs dry? The answer is 100% YES. However, it’s not without a few quirks and a slight learning curve. The first thing you’ll notice is that the box that it comes in is quite large. The reason is simply that the station is nearly just as large. It’s about the size of a small trashcan – twice the height of other robo vacuum stations that do automatic dustbin emptying. The robot itself is sized similarly to other robo-vacuums, although more square in shape than the circular shape that feels ubiquitous. When the robot is docked within the station, it sticks out only a few inches. Part of it living inside the station is so that the mop heads can be washed and cleaned of debris, as well as wetted in preparation for mopping. The actual setup is as easy as setting up nearly any WiFi connected smart device. After downloading the app and creating an account, you turn on the vacuum, connect to it via Bluetooth, enter your Wi-Fi settings and then you’re connected and downloading firmware updates. After this process and the robot is fully charged your first step is making a quick mapping of your home. I found this process to be very quick and more accurate than other similar robot vacuums I’ve tested in the past. The actual operation of the DEEBOT X2 OMNI is simple: You fill the station with water, open the app, and tell it to clean your house. From there, it just goes and works very effectively. The mop heads do indeed lift up when encountering carpeted areas, and back down for mopping hard flooring. Occasionally, the mop will dock itself to the station for cleaning of the mop heads as well as emptying the dustbin. For basic operation, the app is easy to use and understand and most of the basic features are fairly self-explanatory. You can even talk to the DEEBOT X2 OMNI via voice commands by shouting “OK, YIKO,” pronounced ee-ko. This works fine, but I’m not sure is necessary as the app has more granular controls. The app is a necessary component, but also a source of occasional frustration as there’s maybe too many options. While the DEEBOT X2 OMNI comes with a decent getting started manual, and the app provided great guidance for initial set up, it did feel a little lacking in providing a tour of the app once setup was completed. While I appreciate that there’s a built in store to provide access to purchasing replacement and maintenance parts, I don’t care for an occasional ad about their sales upon startup of the app. There are some great instructional videos, but they’re hidden under the settings and help menu. There’s always a back and forth on whether apps like these should have too little or too much info. I’m personally glad there’s a lot there but wished there was a bit more tutorial over them and why I’d choose some settings over others. I’m still unsure about several settings, but they aren’t anything that affect the basic use of the vacuuming and mopping. As for the actual vacuuming and mopping, it does great! There’s really nothing to complain about here. The mop heads do lift up when encountering not hard flooring, so it does not mop your carpet or rugs. The mopping is fine, using hot water. There is a cleaning solution sold by Ecovacs, but it does not come with any, nor any instructions on whether you could even use a different mopping solution. I wish that were clearer – I worry that someone may add other cleaning solution and ruin the station, robot, or mop pads. I did encounter one issue where the mop pad tried lifting, but it was caught at the edge of an area rug, but also under a table leg where it couldn’t back up to fix itself. The robot and app both alerted me of the issue, and I was able to fix it easily. Regarding accessories, the vacuum dumps debris into a dust bag that is disposable. As it’s required, you will eventually need to purchase more of these bags. Other robo-vacuums have bins you can dump. While these are antibacterial, I do not see a value in using a bag I can’t empty and must replace at a cost over a bin that can be opened to empty. Lastly, speaking of accessories, the manual and app continually reference a cleaning tool to help clean your robot and station, but this does not appear to exist for purchase on their website. Make no mistake that the DEEBOT X2 OMNI is the most advanced robot vacuum / mop on the market. At its core, it’s very easy to use and does its job effectively. It’s impressive top to bottom and certainly a technological marvel. That impression is marred slightly by a bit of confusion with the app and some questionable sales practices, like cleaning solutions and maintenance tools not being included. It’s not enough for me to say don’t get this product, but enough to recommend you look into it further. If you’ve a home that could use a device that handles a bit of light mop work and light vacuuming from a remote robot, I would highly recommend checking this one out!

I did extensive research before purchasing and had high hopes for this product. The pressure of the mop left fantastic results on my laminate floors compared to any other cleaning efforts. However, areas are missed due to the erratic path it sometime takes. I have three large dogs and two cats. The so called tangle free brush is an epic fail. The vac cannot do a single room (let alone a whole floor) without a brush tangle on the ends which stops machine and requires me to remove the entire brush and unwrap hair from each end. Furthermore, the unit blows hair and debris across the floor as it operates . Because of the non-sensical path it often takes, the hair and debris does not always get sucked back up. This could possibly be remedied by having a side brush on each side - like other robotic vacs on market. While the mop pads do lift on carpets, the edges on all of my low profile carpets curl up and twist. Mapping function and operating the unit is easy, but at this price point there are two many cons to justify keeping it.

I have owned this robot for almost 1 year. We had tried Amy different robot mops to complement our roomba. None of them worked well. So we gave up. After a number of years the combo vacs started showing up. I researched a lot to try and find the one that would work for us. I was skeptical about this one, but decided to give it a chance. I am glad I did. Our floors have never, on a regular basis, looked so clean. There is a bit of maintenance required. Now for the bad. About 8 months in we started having trouble with the main brush making a lot of noise. We sent it back to get repaired. It was still under warranty. It was fixed and seemed to be working well. Then after about a month the floors seemed dirty. The vacuumed was not mopping anymore. We sent it back. The vacuumed was then replaced with a new one. Ecovacs was responsive and friendly. They have made things right. I just worry about the durability. What happens when the 1 year warranty runs out?

Its an amazing product i have two for two different properties

Such a huge disappointment with this machine. I had a non mapping evovacs years ago and that did better than this machine. Mapping is useless. Device is so sporatic and randon with its routes causing a simple 30 mins whole house clean to take well over an hour. Extremely ineffective and inefficient mapping and navigation. Map edditing might as well not be a feature at all. Splitting rooms is a chore. Have to do work arounds like splitting large chunks at weird locations and then merge others to get rooms setup. After 3 attempts of quick mapping the devuce still counts our whole home as one giant room. Will be returning this week and holding out for another Roborock when the S8 MaxV Ultra is released. My S7 Max V ultra blows this out of the water and its a 2 year old system. Only gets 2 starts because the wide vacuum pickup and mopping (for the area it decides to clean when it gets there) is decent.

I had high hopes for this combo vacuum and mop robot, but unfortunately it hasn’t lived up to my expectations. The self-cleaning mop part is still mostly useful, but its inconsistent navigation doesn’t always get it to cover all the areas it’s supposed to. Its vacuuming performance is a little disappointing, too, because it tends to blow pet hair around on hard floors rather than suck it up. The initial setup of the app, getting the robot on the WiFi, and even running the initial mapping went very well. I’ve got several other brands of robot vacuums and they seemed to take forever to map out the house. This one mapped our upstairs (830 square feet) in about 10 minutes and produced a reasonably accurate map. I was able to segment the rooms properly and draw a couple of boundaries to keep it from trying to go downstairs. However, this is when I noticed that I couldn’t customize the room names like I wanted in the app. One room is an office; however, this isn’t one of the room choices. Unless I’m overlooking something, you can only choose one of the pre-existing room types like Room, Corridor, Laundry, Study, etc. Office wasn’t a choice, and neither was Closet. So, my office became “Study1”, and my closet became Cloakroom1. The only choice for my second closet was to make it Cloakroom2. I assume this limitation is to accommodate the “OK, YIKO” voice capabilities, but it’s still a little annoying. Once all that was configured, I selected a couple of rooms for “vacuum only” just to see how that worked. It went around the edges of a room first, then started to cover the middle. I was happy to see that it went underneath furniture, like a couple of dressers, that it fit underneath. However, when it came to the middle part it didn’t seem to consistently cover the whole area and missed some spots. Another thing I noticed was it tended to blow cat hair around to areas that it had already vacuumed. I don’t know if this is because of where they chose to vent the exhaust air or what, but the other robot vacuums don’t have nearly as many problems with that. Another issue was it simply didn’t vacuum the entire room. See the attached picture from the app. It mapped the whole bedroom, but then when it was vacuuming it decided not to go into the whole area behind the bed. I’m not sure why that happened because there’s plenty of room (and it had just mapped it successfully.) Next, I tried the mopping function. I wasn’t exactly sure how it worked before I got it, but it turns out the robot simply wets the pads in the base and then goes out mopping. So, there’s no on-board spraying of cleaning solution while it’s mopping. In the app, it indicates that it’ll return to the base after each room is completed or when a selected time interval is reached. The choices are 10, 15, or 25 minutes. Unfortunately, even 10 minutes is a long time to go without refreshing the mop pads so they tend to get a little dry by the end. If your rooms are small enough, then you may not run into that issue. In the app, I tried to create a job that would vacuum everywhere, but then just mop in a couple small rooms. Unfortunately, it looks like the vacuum-only and vacuum & mop modes are only selectable for the entire job. So, unless I’m overlooking something again, I have to run a vacuum-only job for just those selected rooms, then run a separate job for the other rooms that I want to vacuum & mop. Maybe this will be a feature in a later software update. I was fairly pleased with the mopping results on our vinyl plank flooring, other than the navigation issue where it sometimes misses a few spots. Where it mopped, the floor at least looked better. Instead of cat footprints and other spots, it did at least look clean. Another positive point is that it’s relatively quiet when running and is probably the quietest of all the robot vacuums I’ve used. Another small disappointment for me was the lack of spares included with the robot. They do include a spare roller, which is nice, but nothing else. There isn’t even a sample-size bottle of cleaning solution to get you started, so you either have to wait to buy some or use something similar you might have on hand. There is also only one vacuum bag for the station. For the price of this robot system, I really expected to see a small starter kit included with these items and maybe even another pair of mop pads and a side brush. It’s not a huge deal, but I think it would have sent a good message to their customers. In summary, I plan to keep using it for the mop functions, but I’m also going to keep my older robot vacuum in service for the vacuuming part. Maybe the navigation will be improved with future software updates. For the price and features it has, I just expected a little more from it.

I was looking for an upgrade to my old ecovacs T8 and had initially purchased the T20. That model didn't impress me and was returned to the store. I then purchased the X2. The X2 is significantly better than the T20. The mapping is more precise and it is smaller, so it will fit where the T20 does not. I was leary of this robot because it only has one spinning brush, but cleaning doesn't seem to be affected. It vacuums just as well as the T8 and the T20, but quieter than both of those. It also has a wider roller underneath. My only concern is that it is all rubber. I felt the combo bristle/rubber roller from the T8 was a better design. The all rubber, seems to me, would miss small crevices and relies heavily on suction. It's too soo to tell if my opinion on the roller is correct or not. Although the mapping is better than the T20, I don't feel the mapping is better than the T8. This is probably due to changes ecovacs made. I liked the T8 style of mapping from the app much more than this present style. It was much more accurate and detailed... The impressive thing is that the X2 automatically detects your floor material, this is probably because of the camera. It even shows the correct approximate color in the 3D map. It also attempts to place furniture from it's initial mapping, that doesn't work so great. It also doesn't do a great job around thinner area rugs. We have a thin one in front of the toilet and it pushed it out of the way on the first cleaning. It's also a bit clumsy. This is presumably because of the lack of the 360 degree scanner on the top. This one relies on a single radar scanner on it's left side and the camera. I feel dual radars on each side would have been perfect because this current design tends to bump into things more and it spins around to rescan it's surroundings. It returns to the station to wash the mopping pads occasionally while cleaning. This robot holds water, so the returning wasn't as bad as the T20. The T20 was horrible. Mopping is good, better than the T8. My wood floors are actually clean. With the T8, I could clean a spot of the floor, the cloth would be dirty. Now, if I spot clean, the cloth is clean, no signs of grime. Overall, better than my old T8, but could be improved. Definitely better than the T20.

The vacuum is good, but sometimes it does not recognize things around it surrounding eating cables, and things like that. It does avoid some stuff, but what you can do is to move cable and things like that before you vacuum and somehow it’s making some noises here like real loud Cracking noise that’s about it mopping is good. It just need to be clean the brushes or change the brushes little bit more.

Great product, does everything we hoped it would. No problems thus far.