Shark - CarpetXpert HairPro Pet with StainStriker, Corded Upright Deep Carpet, Rug & Upholstery Cleaner, Pet Stain Remover - Gray

This is the best carpet cleaner I've ever bought. I'm hooked on Shark over Bissell now. We had a 15 year old dog that had several achieves a day in the last several months of her life, causing lots of stains that the couple Bissell machines i had didn't take care of. Despite the age of the stains, the shark is working on them and they fade with every cleaning. It also uses significantly less water/ cleaner than the Bissell did and the shark cleaning solutions work better than any of the other solutions on both the stains and oders.

We have two dogs at home, we got them when they were puppies, and they marked some places in the home. Which unfortunately, despite our training and efforts, they have continued to mark from time to time in their adulthood. Making us interested in this to see if we remove the scent if it stops happening. I can’t give half stars to products. But this is a 3.5/5 for me. Works in certain scenarios. But not a perfect solution. THE TEST/RESULTS ROUND 1: I’ve never used one of these before. Complete novice. No idea how they work. 5 Areas. 1 lightly saturated 4 are highly saturated (main unit). Along with a few spots on the side of furniture, a bed, and other places for spot cleaning (built in hose). Stains were removed from all places (visually can no longer see spots). In low saturation areas, the smell is gone. But I do smell some of the chemicals left over from the unit itself. Heavy saturated areas are 80 – 90% improved. But not eliminated. All spot cleaning areas are resolved. No stains or smell. Will need to have round 2. RESULTS ROUND 2: Second time around. More confident in how the device works. Heavy saturated spots are now 93% resolved. But the cleanup and overall process was LONG. As I went at it hard throwing everything at it. All the tricks. Around 90 minutes between setup, washing, and cleanup. Not worth the minimal improvement. Making it so I’m not sure how much it actually helped with chronic saturated pet messes. Making me NOT recommend for that. PROS: - Did great at eliminating dirt, grime, pet stains, and for the most part odor. The dirty bin was truly disgusting every time I emptied it. Showing it does indeed work. - Despite having a lot of dog hair (did vacuum beforehand), had no clogs, clumps, or hair wraps. Was easy to remove the hair from dirty water bin. - Built in spot/stain remover is great. I like that I have a more powerful suction/system with the main unit. But then for extra cleaning or spot cleaning I can use the built-in spot and stain remover unit. Which also comes with specific attachments. - Attachments are useful. Include stain eliminator, mini stain eliminator (comes stock without a head attachment, can clean on the unit itself), pet mess extractor (captures wet pet messes in a separate cup before going through the hose to not dirty the entire system), and pet hair extractor (breaks up and sucks up dry/wet pet hair in a separate cup for easy disposal. Has full filter to prevent going into the main unit). - Ability to clean the hose with built in system is great. - Multiple modes. Such as cleaning mode, then drying mode allows for quick clean/dry times. - Stand has places for attachments. Good engineering in general. Very specific spots for built-in stain remover unit, power cord, and extra attachment holder. Everything pops in/out of place nicely and feels well-built. Attractive aesthetic design. CONS: - Vacuum, like usual is loud. But not excessively or any different than any other vacuum I own. - Did not hit everything on first go. Second time round the suction of the main unit didn’t do as well. Where I had to use the little unit to get a better dry. Which was frustrating and lot more manual than I would have liked. - I would love to have a light on the front of the unit to highlight what I’m going over. Along with a light inside to more easily see what I’m suctioning up (so that I better know when to stop that). Or more ideally, some way to actually see the front of the device. Instead of leaning over it awkwardly. As after my first clean the front of the device isn’t as clear making it VERY difficult to see if it is suctioning up liquid or not. - Did not fully remove odor from my heavily saturated old, chronic, pet messes. But did reduce dramatically on first go. Even after a second time round I can still smell it with my human nose. Which means my dogs can definitely still smell it. - They only want you using their own chemicals. Which I get, but disappointing nonetheless. Pricing for them is acceptable. SETUP/TEARDOWN: To me this was a bit daunting, but its actually simple. Overall, time to setup/teardown is probably 15 – 30 minutes (depending on saturation of areas). SETUP: - You need to fill the main reservoir with 80% water, 10% cleaning solution. Then they have a separate reservoir with stain remover. Which they report you can use on all things (but recommended to test beforehand). I did not get staining on black bed fabric nor grey/tan fabric of couch. Then you just turn on the device and get to work. - Pushing forward sprays, going backwards sucks up. You also have a mode to do dry only to help reduce dry time. Which I used and it works great. TEARDOWN: Empty dirty water, clean dirty water tub, clean brush, clean filters, clean brush holder, empty out excess cleaner, let air dry. Reassemble later.

I am really pleased with the results of the Shark CarpetXpert HairPro Pet with StainStriker, which I just received. Because of the particular difficulties associated with living with pets, such as hair, stains, and smells, I sought out a carpet cleaner that would be up to the task. In every respect, this Shark model is better than I had hoped. Superb Quality in Design and Construction Sleek and contemporary, the Shark CarpetXpert's gray appearance makes it a versatile addition to any room. As one would expect from a machine of such power, it is heavier than anticipated. It feels sturdy enough to endure frequent usage, which is great news for households with pets, and the construction is good overall. A great feature is that the rope is long enough to cover a decent-sized area without changing outlets. Simplified Navigation It wasn't too difficult to set up the machine. Preparation for usage was quick and easy, and the directions were straightforward. I really like how the machine is made to be easy to use. Changing the setting from carpet, rug, or upholstery is easy, and the controls are straightforward. But it's heavy, so it's not always easy to move around, especially on stairs or in tight spaces. Deep Cleaning Like No Other The CarpetXpert HairPro Pet makes use of Shark's CarpetXpert technology, which allows for an exceptionally thorough cleaning by integrating a high-speed brush roll, PowerSpray high-pressure spray, and strong suction. The amount of filth and grime it extracted from my carpets, even in heavily populated areas, astounded me. After just one application, the carpets seemed much brighter and had a softer feel. It dries quite quickly, which is another fantastic quality. The carpets dried quickly, so I could walk on them or bring the pets back in without worrying about them. Because I lack the patience to carefully seal off freshly cleaned areas for long periods of time, this is a major benefit for me. Removes Stains and Hair from Pets Effortlessly The capacity of this model to deal with mess made by pets piqued my curiosity, as I indicated before. With its innovative HairPro Pet function, this carpet cleaner can trap three times as much pet hair as competing models. From my experience, I can say that it excels in this area. During the cleaning process, my carpets shed an excessive amount of pet hair. Fortunately, I was able to catch all of it in the hair cage located inside the dirty water tank, making disposal a breeze. Gone are the days of hair clumps jamming the machine! We also have another game-changer with the StainStriker technology. On contact, it combines two distinct cleaning agents to eradicate even the most entrenched pet stains. It seems like the CarpetXpert HairPro Pet could magically remove some long-established stains caused by my pets' mishaps in the past. Plus, it works wonders in eradicating smells, both temporarily and permanently. Multipurpose Cleaning Equipment The many included attachments are one of my favorite features of this carpet cleaner. Carpets, stairs, upholstery, automobile interiors, and more can all be expertly cleaned with the help of the built-in hose and spot cleaning tools. There are four attachments in the HairPro set that are made to clean up after pets: Three tools are available to remove pet hair: a pet hair extractor, a stain eliminator, and a mini stain eliminator. The first tool can gather a lot of hair, while the second gets rid of stubborn stains and pet hair. A pet mess extractor is a device that gathers urine and other pet waste for proper disposal. Using these attachments, you won't even need to buy a separate machine for each surface in your home; instead, you may achieve a thorough cleaning with ease. Simplified Upkeep The "Rinse & Go" self-cleaning technology makes upkeep a breeze for Shark carpet cleaners. You won't need to lift a finger to maintain the machine clean and clog-free; after every use, it automatically flushes the hose and tool system with clean water and solution. Additionally, the hair cage eliminates the need to touch the accumulated pet hair, making disposal a breeze! Level of Noise The fact that it's really noisy is one drawback. The noise level is more than that of a standard vacuum, but it's still manageable. I don't mind the noise level because I only use it for thorough cleaning sessions. The Shark CarpetXpert is an excellent choice for anyone who have pets, Not only does it clean incredibly well, but it also gets rid of odors, removes pet hair and stains, and is very easy to maintain. My deepest recommendation goes to this Shark model for any pet owner in search of a powerful carpet cleaner that can handle the accidents their beloved pets inevitably cause. It changed everything in my house!

Overall a good carpet/rug cleaner. If you are thinking this will replace a professional service doing your whole home, I’d strongly recommend against that. The process takes a long time. My bedroom is just about 200sqft. Add-in the furniture and you really only looking at about 75sqft of open floor space. That took about 4 hours. Factor in first time use, which I can’t say I’m a noob as I have the Shark StainStriker, which is just a way smaller version for spot only cleaning. So, it takes a good amount of time to do a room. For my situation it is definitely worth it. I have an aging dog that can’t always make it outside. Unfortunately, previous owners carpeted over laminate wood flooring…so getting carpet professionally cleaned is not an option. The CarpetXpert does not force water/steam down into the carpet but sprays the top of the carpet so its not penetrating down very far. It definitely worked as good as I hoped it would, but the amount of time it took definitely is a reality. However, depending on how dirty your carpet/rug is can be a difference too. Mine was definitely needing something more than just the spot cleaning. The collection tank looks large and can hold a lot, but in reality the line to full is about 3 inches from the bottom. It doesn’t even use all of the solution from the larger tank. Which then creates a cycle. When the collection bin is full the CarpetXpert stops collecting, which is fantastic! However, the larger water tank, will not alert you when it is dry and it is not so noticeable as you would think when in use. So, you will work an area not realizing the solution wasn’t being sprayed. So redoing some of the area. Which added to the time. So, catching it sooner could reduce some time. As for the operation of the cleaner, pushing the device forward activates the sprayer, pulling it back is only when it vacuums up the solution/dirt. Which takes some getting used to when you are trying to use it like a traditional vacuum…which it clearly states it is not in the User Guide, which I highly recommend reading. Again, another area that could reduce time of use once you remember that tidbit. Overall, maybe the time could be reduced by 20 minutes, again depending on the soil/dirt level. I still have some smallish area rugs to clean, but those should be pretty quick considering size. Other things of note: The device came well packaged and easy to assemble. The instructions are very straightforward and definitely worth the read. One item not covered is if it is recommended to leave the tanks empty when not in use? If you are using the cleaning solution and don’t use up all of it for your task, I would assume you would not want to leave the tanks with any cleaning solution for extended periods of time to not cause the seals to fail prematurely. Definitely don’t want to put the device away dirty as to not clog any of the tubing and crevices. It does take a good minute to clean the device.

I have owned several carpet cleaners over the decades… with 7 kids and now a dozen grandkids.. and a variety of pets over the decades… I have gone through pretty much every brand… they were all bigger .. all were heavy.. bulky.. a nightmare to clean… left the carpet to wet or just couldn’t get the spots and stains out of the carpet… and they all let hair balls along the way …this little beast is simple to clean.. has a small footprint so it stores nicely… has a hose attachment that stores on the machine and has multiple attachments for a variety of cleaning jobs… this thing even has a self cleaning feature for the hose and the attachments that works quite nicely… cleaning out the dirty water tank is a breeze…. The two part cleaning solution is amazing… You don’t have to use the shark formula. Cleaners in the machine, but I would recommend it…. And for those of you, who don’t know that after you clean your carpet, you should go over it one more time with clean water to remove any soap that may be left behind… FYI..I discovered using club soda for the Clear water rinse leaves the carpet softer and cleaner than just regular water … this little beast is a must if you have kids and pets and carpet and upholstery… Pretty sure it’ll work great. Cleaning the carpet in my truck and car as well.!!

When receiving this carpet cleaner I thought it was gonna be your old run of the mill clean, I was wrong. The first thing that I noticed is that it wasn’t as big and bulky as most carpet cleaners. Although it was quite heavy when I pulled it out the box, it wasn’t too much to handle. I love the attachments that came with it, It gives you quite the option for all the things you need to clean, large areas, small areas as far as furniture and spots. The cleaning solution that came with it I thought wouldn’t be enough but I cleaned a whole bedroom on one container of water and solution. I had a few spots that I didn’t think would come up but it came up effortlessly. One of the other things I like is the ga t you don’t have to press any buttons to release the solution. You just push the machine forward this releases the cleaner and when you pull the machine back, it sucks up the saturation in the carpet and it didn’t leave the carpet overly wet. The suction in this cleaner makes the carpet dry much quicker. It’s fall here so the weather is damp so I turned on the ceiling fan and the heat and it took about two to three hours to dry, and my carpets look amazing. If you are in the market for a carpet cleaner I highly highly recommend this one. The cleaning solutions leaves the carpet smelling wonderful and this cleaner is smaller than most cleaners so it doesn’t take up a lot of space so do yourself a favor, purchase this.

This is the most amazing carpet cleaner I have ever had. I have had a number over the years and we have a house full of kids and multiple pets. I have never felt my carpets so clean! The formulas that come with it work terrific and also smell amazing. Biggest pro: The machine itself is super easy to clean. I threw out my last one because you couldn’t get into it to clean it. I can clean this one completely in just a couple minutes. Only con: The tanks are small capacity. I do have to fill it and empty it often. But that is minor to me. I am willing to do that for clean carpets and rugs.

Many people (myself included) do not deep clean their home carpet. Many of us like to get by with a simple vacuum job and it’s for good reasons. Personally, it can be expensive to get a full professional cleaning of your home carpet and if you want to try to do it yourself, it can be time-consuming. Luckily, Shark has provided a great solution to these worries. The Shark CarpetXpert cleaner is an inexpensive at home deep cleaning carpet solution. While this is marketed towards pet owners and for pet messes, I can attest that this carpet cleaner can be used for so much more than pet stuff. In this review, I will cover the pros and cons of the Shark CarpetXpert cleaner. *TLDR at the bottom ============== IN THE BOX/SET-UP/BUILD QUALITY: In the box, you get everything that is needed to start a deep clean of your carpet, rug, or upholstery. You get the Shark CarpetXpert cleaner, 12oz Deep Clean Pet Solution, 16z Shark OXY Multiplier, 3.5” Stain Eliminator hand tool, Pet Hair Extractor, Pet Mess Extractor, storage tray, and an owner’s guide. If you haven’t used something like this before, I certainly recommend that you read through the owner’s guide at least once before setup. This will ensure setup, and your first usage goes smoothly. As a first-time user of something of this caliber, I was able to get the entire unit set up in about 30 minutes or so. While the owner’s guide does provide everything you need for setup, Shark does offer extremely helpful videos if you get stuck on a step. Simply, scan the QR codes that are posted in some areas of the cleaner or box. I have used several Shark products before, and they all have withheld the test of time. Shark takes pride in building high-quality products for the consumer and the CarpetXpert cleaner looks like it will do the same. The entire cleaner and the accessories feel premium, and if something does fail, there is a 5-year limited warranty available. There is a lot of post-cleaning and maintenance required with this cleaner, but I am confident it is worth it to extend the life of this CarpetXpert cleaner. ============== CARPETXPERT USAGE: First, the CarpetXpert is loud, the sound is bearable but be wary if you have children or pets. Additionally, Shark adds this as a disclaimer, but I will include this too as it is important: make sure to use a traditional vacuum cleaner to pick up big debris and hair as the CarpetXpert is NOT a vacuum cleaner. With the CarpetXpert fully assembled and both tanks full, this carpet cleaner is heavy. Someone older or a child may struggle with using the product. Luckily, it is easy to use once you get the hang of it. There are two modes for the CarpetXpert: Deep Clean Mode and Dry Only Mode. This can be quickly changed at the press of a button. Deep Clean Mode will spray the solution onto the carpet as you move forward. To dry, the cleaner needs to be moved backward. Of course, this will need to be done at a slower pace compared to a traditional vacuum cleaner. This does take time. One downside to the CarpetXpert is that the dirty tank will get full quickly. The cleaner has an auto shut-off feature where once it detects a full dirty tank, the cleaner will shut off. As you can imagine, if you plan to vacuum a large area like me, it will take a significant amount of time. Another item to note is that while on and upon pressing the power button to shut off, the unit will stay on for a couple more seconds until it completely shuts off. I was a bit spooked and concerned that my unit had a malfunctioning power button when I first tried to shut it off. Finally, I was able to use the CarpetXpert on some area rugs. The unit will not be able to be used on small area rugs as small area rugs will get caught in the cleaner. It is better to use the hand tools available for these small-area rugs. ============== HAND TOOLS USAGE: Hand tool mode is automatically activated when the cleaner is in the upright position and the mini stain eliminator is removed from the holder which has some type of switch on it. There are various hand tools to choose from but the one I used the most was the 3.5” Stain Eliminator. There is a slight learning curve to using the hand tools but again, like anything, once you get the hang of it, the tools are easy to use. There are essentially three basic steps that need to be looped: Spray, Scrub, Extract. I wanted to test the hand tool on something fairly dirty, so I grabbed my front car mats out of my vehicle and went to clean. I have tried cleaning these mats before and had little luck scrubbing out some of the mud and stains but fortunately this time around, the Stain Eliminator did the trick! My mats have never looked so clean. (see images) These could’ve used a couple more rounds of cleaning, but I was in a rush at the time. The most time-consuming part of using these hand tools is extracting the water. Another downside is that air drying will be needed even after attempting to extract all the water. On the bright side, at least one will be in awe of the great cleaning job! ============== CLEANING AND MAINTENANCE: A minor downside but absolute necessity is the post-cleaning and maintenance of the CarpetXpert as well as the hand tools. The hand tools are the easiest to clean as there is a built-in “Rinse & Go” feature that will surprisingly clean your tools from the inside well. Simply press the tool down onto the grooves (on top of the unit) and the solution will be sucked up into the tool. On the other hand, the CarpetXpert will take some time to disassemble and clean each part thoroughly. Luckily, all the parts are easily accessible but cleaning each part by hand will take some time. Shark does recommend cleaning the unit after every use to avoid odors, bacteria, mold, and to extend its life span. ============== CONCLUSION/TLDR: Overall, this is an outstanding carpet cleaner. Although there is a slight learning curve, Shark did its best to make the unit as user-friendly as possible. I recommend watching the videos as they are extremely helpful during setup. The CarpetXpert does a great job of cleaning stains off of carpets and general deep cleaning but it's best to avoid using the cleaner on small area rugs as they will get caught in the unit. These area rugs along with car mats, upholstery, etc. can be easily cleaned with hand tools. Some downsides are how loud the cleaner gets and the time-consuming maintenance required. All in all, this is an outstanding carpet cleaner/stain remover that will not disappoint you! Highly Recommend!

This comes with multiple parts but only one thing to assemble. And then route the hose the right way and you’re done. The rest of the items are different attachments for the carpet cleaner. I must say that I am impressed with what Shark has done here. This is a very nice carpet cleaner and has done particularly well in one of my hallways with carpet. It’s a high traffic area for humans and our 3 dogs so it was way beyond time for a cleaning. I would rank this up there with one of those rentals you get from the hardware store. If not better, Certainly easier to use IMO. I followed the instructions to add the cleaning chemicals and it was very easy. Anyone can use this. Also after cleaning your carpet, cleanup is a breeze. Wash and rinse two to three items (including an attachment) all with in a couple of minutes. We had some stubborn pet stains from a puppy we got a few months ago and this Shark Carpet cleaner made easy work of the stains. The carpet never looked so good. I ended up using one of the attachments for one of the stains that was a bit tougher and needed a little more TLC. It all worked great. The carpet cleaner is pretty much automatic. Just turn it on and slowly go back and forth over your stains. You will start to see an improvement right away. The dirty water bin when it gets to a certain fullness the cleaner will shut off and you’ll need to empty the bin and then you can continue. Dog hair gets trapped in the bin and it can be a pain to get it all out but I think it’s still a good design. FYI. Shark doesn’t send very much cleaner with the new package. Enough to get you started but not enough to do a whole room. I ended up using another brands cleaner solution and it works just as good. So save your money and don’t buy Sharks detergent. Over all very good carpet cleaner. So if you have kids or pets this is a must.