Shark - CarpetXpert HairPro Pet with StainStriker, Corded Upright Deep Carpet, Rug & Upholstery Cleaner, Pet Stain Remover - Gray

Shark

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SKU:
6596926
UPC:
622356637763
Condition:
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Product Overview

Model number : EX301
The Shark® CarpetXpert HairPro® with StainStriker, 2-in-1 upright deep carpet cleaner with built-in spot & stain remover provides unbeatable deep carpet cleaning* and unbeatable tough stain elimination‡ for all homes. Shark's deep-cleaning HairPro innovation is designed to pull up deeply embedded hair from carpet fibers with no clogs, no clumps, and no hair wrap. Instantly eliminates odors - even smoke and pet urine. Disclaimers: *Shark CarpetXpert models vs. consumer carpet cleaners based on ASTM F2828 using included cleaning solution as of May 15, 2024. ‡Based on pet stains (TM116) and household stains (TM110) vs. extractor market, using included stain cleaner and best-performing accessory. .
Dimension
Product Height : 44.11 inches
Product Width :14.18 inches
Product Depth :14.99 inches
Product Weight :20.72 pounds

Features
Unbeatable Deep Carpet Cleaning* CarpetXpert technology combines a high-speed brushroll with PowerSpray™ high-pressure spray and Shark's powerful suction to deliver unbeatable dirt and grime removal* with ultra-fast dry times.
Unbeatable Stain Elimination‡ StainStriker technology mixes two unique chemicals on contact to unleash the power of OXY for 20x more stain-striking power^ and elimination of the toughest stains – even pet stains.
HairPro Technology^ Pulls up deeply embedded hair from carpet fibers and brings it straight to the hair cage in the dirty water tank for Zero-Touch disposal and delivers 3X more pet hair pickup‡* than any competitor on the market.
No Clogs, No Clumps, No Hair Wrap Unlike other carpet cleaners, only the CarpetXpert HairPro is designed to clean with no clogs, no clumps, and no hair wrap to provide a reliable deep clean every time.
Odor Elimination Eliminates odors instantly and permanently, including pet urine and smoke.
Handheld Spot & Stain Eliminator The built-in spot and stain remover extends for more reach to clean stairs, carpet, upholstery, and more for a whole home clean.
Suite of Accessories Includes four specially designed tools to tackle any tough mess – even pet stains – like no other deep cleaner on the market.
On-Board Self-cleaning Feature Cleans your tool and hose in seconds – just click into place and clean! Cycles water and cleaning solution throughout the entire system, no extra attachments necessary.
*Shark CarpetXpert models vs. consumer carpet cleaners based on ASTM F2828 using included cleaning solution as of May 15, 2024. ‡Based on pet stains (TM116) and household stains (TM110) vs. extractor market, using included stain cleaner and best-performing accessory. ^Based on pet hair captured in the dirty water tank
What's Included 3.5" Stain Eliminator Tool with Reversible Bristles, Mini Stain Eliminator, Pet Mess Extractor, Hair Extractor, Storage Tray, 12oz. Shark Deep Clean Pet formula, 16oz. Shark StainStriker Oxy Multiplier™ formula

What's Included

Reviews

(20 reviews) Write a Review

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  • 5
    Great machine for pet stains or carpet cleaning

    Posted by Angela Scott on Oct 20th 2024

    Over the years I've bought and used many home carpet cleaners. It's been a long time since I've used one that actually worked as well as it claimed. The Shark CarpetXpert is a great system that is easy to disassemble and clean and also has enough suction to get a lot of the water back off the carpet. A place where most of the competitors fail miserably, leaving your carpets soggy and water logged. The Shark CarpetXpert HairPro is a great choice for anyone with a pet, especially a cat or a dog. We have a long hair cat and we vacuum easily once a day to keep up with it. She also seems to be prone to hairballs which we have to deal with cleaning off the carpet quite regularly. Using the Shark is very easy. Fill the water tank with fresh water, add the Deep Clean Pet formula to the tank and if you plan on using the hose, spot cleaning attachments, add the OXY StainStriker solution to the separate blue tank in the front. Upright carpet cleaning This is the way a lot of people will use this machine. It's best for cleaning large areas and full rooms of carpet. After filling the cleaning solution tank, turn the power on and you're ready to go. The upright has an automatic cleaning solution dispenser system. Pushing the upright forward will dispense the cleaning solution from the tank. There's a sweet spot for the amount of solution you want to dispense. Pushing it forward faster allows a smaller amount of solution to be sprayed, while pushing slower sprays more solution, or more accurately sprays the same amount of solution over a smaller area, so it gets the carpet wetter. To vacuum up the water, all you need to do is pull the upright back over what you just sprayed. Since this back and forth motion is automatic, spraying and vacuuming, you need to be a bit strategic to plan out the course you need to take in order to get the entire carpet. The vacuum is strong enough to get a lot of the water back into the machine and deposits it in the Dirty Water Tank. I find it's best to switch over to dry only mode by pressing the mode button next to the power button. This forces the upright to not dispense any solution, and puts it into vacuum only mode where you can slowly go back over the carpeting to remove as much water as possible. The cord is long enough to get you a fair distance, but I wasn't sold on the plastic feel of it. It was pretty stiff and retained the bends from having it wound up on the cord holder. It may be that this material is necessary to ensure good insulation between wet floors and bare feet, but it does hamper the operation somewhat by getting tangled. Cleaning with the hand tools Using the hand tools for spot cleaning is easy because the hose is stored on board. The several tools I tried worked really well and I had great luck getting out a handful of stains I'd been wanting to work on. It also works effectively for any high traffic areas that are always magnets for grime. I used the hand tools to pre-wash the traffic areas before I used the upright on them and it really helped to get them clean. The CarpetXpert comes with four hand tools. One is already attached to the hose. When you want to use any of the other, wider tools, the small spot treater slides inside of the other ones and clicks into place. Very easy and intuitive. When you use the hose attachments, the solution that gets sprayed out is a combination of the normal solution tank and also the OXY StainStriker solution, which you pour straight from the bottle into it's own tank. The idea is that the OXY solution boosts the cleaning power of the standard mixed solution. I really liked using the tools, I found them to be very effective. Spray with the trigger, use the brush or rubber fingers to scrub the area and vacuum up the water. There's a lot of different attachment possibilities to choose from and most of the tools have a reversible brush/rubber fingers or pet hair extractor on them. You can clean the hose after use in a sink or tub by removing it from the upright, or for the smaller tools, you can use the built in Rinse & Go feature. Just place the hand tool on top the solution tank and press down to clean the tool and hose while they're still connected to the machine. When the DWT is full, the LEDs on top of the control panel will show you so you know when it's time to empty the tank. It's easy to remove and shocking how much dirt the machine pulls out of your carpet. When the “full” level is reached, it stops sucking up any water, so it's very helpful that the LEDs are there to show you when it's time to empty. Unfortunately, the solution tank does not have the same type of indication for when your cleaning solution has run out. This would have been very handy and the first time I used the machine I made a number of passes without realizing it was empty, so yeah, just something to be aware of. I was able to get a small size room done with one tankful of solution. Having a smaller solution tank does keep the weight down overall and that's a plus because it can be a bit of a workout pushing and pulling the upright around the room. The Shark CarpetXpert is actually lighter than most I've used though. Cleanup Just about every part on this machine comes apart for cleaning. The beater bar is accessible and is easy to take out and rinse, all the tanks pull off for emptying and rinsing, the hose is removable and just takes a sink or tub to make rinsing easy. I've had a fun time using this machine and overall, it's quick to use and does a fantastic job of handling stains and cleaning carpets. I never had a problem with it getting clogged with hair or carpet lint and it just seemed to work as advertised from the first time I used it.

  • 4
    Works well. A bit messy

    Posted by Sandra Jones on Oct 17th 2024

    I have old carpets. I don’t have any pets but I have an old father who loves to spill stuff on it. The carpets are very dirty so I thought I would try to use a carpet shampooer to give it a deep clean. This product clamed to do that. This package comes with the shampooer and a hose for the 3 included attachments for tough stains and pet stains. It also comes with two smaller bottles of carpet cleaner. One bottle is a concentrate that works with the main floor cleaner. The other is a spot stain cleaner that works with the included hose and attachments. Finally, it comes with a form fitting tray to sit the cleaner on. This protects your floor from drips after use. Setup is fairly easy but the directions are pretty sparse and not necessarily the easiest to understand, or in the order I expected. Example – I was looking for and explanation of the buttons and a way to turn the machine into dry mode. I expected this to be at the beginning of the user guide. However, it wasn’t. It was spread out in the booklet. The front of the book tells you there is a mode button but doesn’t tell you how it functions. The back of the book has a diagram of the control panel with the mode button and the function display. From that, I figured out the mode button switches between deep clean and dry modes. I had to read thru them several times to get the full gist of how this thing works. To Start, you add the solutions to the machine. The cleaner for the floor is concentrated and needs to be diluted. The cleaning solution for the hand stain remover is already diluted so it just gets poured right into its container. From there you turn it on and use it like a vacuum but slower. Once you pull the handle back, it is in cleaning mode. Push forward and it releases and scrubs in the shampoo. Pull back and it is in suction mode to suck out the shampoo and dirt. I found the slower I went, the better it cleaned. However, the instructions say if you go too slow, you can flood the carpet. This happened to me once. If you want to rinse the carpet, fill the shampoo tank with just water and use it the same as you would when shampooing. If you just want to suck out more moisture, put it in dry mode and it turns off the shampoo supply. Things I like: (1) It’s a fairly compact, lightweight machine (2) It’s actually on the quiet side for what it does. I thought it would be louder. (3) It does clean the carpet. Not perfect for me but noticeably better. (4) For what it does, setup and cleanup is reasonable. (5) The attachments are simple to use and seem to work well based on my initial, limited use. Things I didn’t like: (A) Cleanup may be reasonable for what it does but there is still quite a bit of cleanup to do. (B) Setup is kind of messy too. Filling the bottles and installing them into the machine, I spilled and splashed more water than I expected too. (C) Carpet fibers and hair get all over the waste tank and it is not the easiest to clean. The tank has a lot of contours and nooks/crannies. I took it outside and rinsed it with my garden hose. I didn’t want that waste going down my drain. (D) The shampoo isn’t cheap. This thing is kind of like an inkjet printer. The machine is not too expensive but the consumables will cost you. Thankfully, this is not something that needs to be purchased weekly. Maybe 2x a year. (E) Foil on the shampoo was difficult to remove. While pulling it off, I spilled some. And got some on my hands while cleaning it up. I washed my hands after that but got some on my tongue when I licked my finger to help turn the page in the direction booklet. My tongue tingled for about 2 hours even after rinsing my mouth for 15 minutes or so. Lesson learned… (F) The carpet stays damp for quite a while after cleaning. It also has some soap residue. After walking on the carpet while still wet, your shoes have some of that soap on them. Walking on smooth surfaces can get slick. My foot was sliding on my bathroom floor. (G) There is this weird delay when turning the cleaner off. I hit the button and it takes like 2 seconds to turn off. I’m guessing this is to suck in any lingering solution to prevent dripping but it took me a few tries to figure out what was going on. All-in-All, the Shark CarpetXpert HairPro Pet with StainStriker is a good product that does what I expect it to. My carpet is noticeably cleaner. The water in the waste container was almost black it contained so much dirt. I can’t say this was unexpected but it was still a little shocking to see. I would recommend it to someone looking for a carpet cleaner that isn’t too expensive and is relatively compact. Is it the best carpet cleaner, I doubt it. Is it good? I think it is.

  • 5
    Shark CarpetXpert: A must-have for Families

    Posted by David Garcia on Oct 15th 2024

    Even if you have hardwoods, most of us have carpet, rugs, or some type of upholstery that needs cleaning. For me, I have all of the above along with two Chihuahuas and 3 kids. You can imagine the stains, messes, and dirt that we have to clean. I have a couple of Shark Robot Vacs/Mops that I have been happy with so I was feeling good about the brand and testing the Shark CarpetXpert. *Setup* Out of the box, the carpet cleaner was mostly intact so setup was fairly easy. I snapped the handle and attachment holder in, wrapped the hose and electrical cord, and I was ready to test. The instructions and visual guides were all I needed. The only thing I had a little trouble with was the orientation of the attachment holder but I figured it out in a couple of minutes. The attachment hose also fits nicely into two grooves that hold it in place. *Build Quality* This vacuum is built well with everything snapping easily into the right area. It feels sturdy and the hard plastic feels like it will last. All of the tanks are easy to snap in, and snap out when they need cleaning. There are also nice visual accents to guide you while using or cleaning located on different areas of the carpet cleaner. *Performance* I first tested the vacuum on our carpet in the Master Bedroom. The previous week we had a sick baby and the carpets needed cleaning. I filled up one reservoir with water and carpet cleaner, and the other reservoir was filled entirely with Oxy. This Oxy unit pairs up with the cleaner when you use the hand held stain striker. When you’re cleaning the carpets it uses just the cleaner reservoir that’s diluted with water. The unit cleans by moving forward and when you pull back it sucks it up into the dirty water reservoir. The unit felt powerful when cleaning the carpets, heavy but light enough for my wife to handle. I was satisfied with both the cleaning and drying/suction of the unit. The next test was my couch upstairs. One of our dogs had peed on this couch repeatedly in our old apartment. Even though we had washed the covers, I could always smell dog urine when lounging on the couch. When we moved into our new house we put the couch upstairs in the family room (away from the dogs.) I had been wanting to clean it for a while but I didn’t have any easy methods available until the Shark Carpet Expert. There is a large stain striker with rubber nubs on the end and a sprayer that disperses a combination of the carpet cleaner and oxygen. It also has a small reservoir to hold any dirty water that you suction while you are cleaning. This larger unit is about 7” wide so it covers a large enough area. It took me about 20 minutes to clean an entire sectional couch. There is also a mini stain striker and a pet hair extractor. Each unit sprays the cleaner as needed to help either scrub a mess, or disinfect. When I was done cleaning the couch I had scrubbed cushions and frame, and everything smells much better. The handheld unit would be perfect for chairs, couches, floor rugs, and any type of upholstery. One of the sprayers clogged up while scrubbing the cushion and I simply disconnected the attachment, sprayed the main hose to release the clog, and I was back to cleaning in about 30 seconds. *Conclusion* The Shark CarpetXpert is a versatile, powerful cleaning machine that does its jobs very well. It’s ability to tackle tough stains or just freshen up carpets, rugs, and upholstery make it a must-have for families or full houses. It’s like having a full powered carpet cleaner and a portable hand held cleaner in the same unit. I highly recommend to anyone with kids or pets. Surprisingly, It’s very easy to clean too. *Pros -Powerful and sturdy, well built -Attachments work well, especially for stains -Pet smells and hair are a distant memory -Main unit cleans carpet like a pro -Extracts pet hair easily -Easy to clean *Needs Improvement -Very well designed, can’t think of any at the moment, it’s that good

  • 5
    They thought of everything

    Posted by Michelle Walker on Oct 14th 2024

    I've had dogs my entire life. Always long haired dogs. For the past 30 years I've had multiple dogs at the same time. So, I know about expensive "pet" vacuums. I've seen the wife drag in thousand dollar Miele units that in no time become hopelessly clogged. I got robots running around the house. I don't want to think about the time I've spent unwinding pet hair from the rollers with an Xacto knife. Sound familiar? If you're here reading this, probably so. I recently lost two dogs after 12 years; the house quickly gets very lonely & empty, so the wife & I got 2 puppies, now aged 6 & 8 months. The training has not gone easy, and we've had multiple in house "accidents." Our battery of pet clean up tools was in need of some new technology. Enter the Shark CarpetXpert Hair Pro Pet with StainStriker. I'll give you the quick review - the management at Shark must've given this problem to a high level AI at IBM or Google with the command "design me the best ever pet clean up tool - on rugs!" Out of the box, the CarpetXpert gives you the message it's ready for the job. It looks sleek, modern, and has a different appearance to what I was expecting. The add-on tools keep coming out of the box - 4 in total. Everything locks together solidly wih reassuring clicks - no wondering "did that go in all the way?" The machine is solidly built, and has the heft similar to what you would get from a commercial rental machine. Except - you look a little closer and see some differences - like extra solution compartments and controls. If I were to go through all the functions this machine is capable of, this review would shortly become a novel. I would strongly advise going through the online videos - they're very well done, and not only will they get you up & running quickly, they will show you features that you didn't even think the machine would have - like flipping the contact surface of the hand brushes to better deal with varying problems. My wife made quick note of the "Rinse & Go" feature. Had a messy cleanup? Disconnect the hose & cleanup tool, and plug it directly into the clean solution tank. Voila! - you're flushing the hose clean, and the dirt goes where it belongs - into the diry water tank. No more cleaning urine, barf, feces and emptying it into your sink/toilet bowl. Super feature. What other machine on the market gives you a base for the machine to drip dry on after you use it? Or how about the two stage tool? If you're dealing with fecal matter/barf the tool has a bowl that will collect that so that it doesn't go through the main hose & into the tank. Like I said, AI had to design this machine. If you're wanting to do an entire carpet, the machine will spray & brush as you go forward; vacuum as you go back. Amount of liquid dispensed is infinitely variable by setting or the actual speed of your stroke. The vacuum is powerful enough to leave your carpet slightly damp, capable of a full dry in a couple of hours depending on ventilation & ambient humidity. I was really impressed with all the features Shark built into this unit, if you're in the market for a new machine, the CarpetXpert is hard to beat.

  • 5
    Well Worth the Investment!

    Posted by Leah Parsons on Oct 13th 2024

    When I agreed to test the product, I had the impression that this machine was something like a wet dry vacuum. It is in a way, but the CarpetXpert is best described as a vacuum device designed to deep clean your carpets and upholstery. You don’t use the suction in the way a conventional Shark vacuum would. In fact, to get your carpet ready for cleaning with the CarpetXpert, you use your conventional vacuum to take up the surface dirt while the carpet is dry. Then you go over the carpet with the CarpetXpert which injects water and cleaning solution into the carpet and then pulls the dirty water into a tank on the machine for disposal. The result is a clean and relatively dry carpet. The system is engineered to use two different types of cleaning agents, both exclusive to Shark. The agent called Deep Clean is diluted with water when you fill the main tank on the machine. The bottle furnished with the machine was sufficient to clean one 8 X 10 carpet in my living room with some left over to attack a problem area in one of our upstairs rooms. A 48-ounce bottle of the solution is $23.99. Bear in mind that the replacement solution comes in a quantity sufficient to clean several rooms of carpet. The other solution is called OXY Multiplier. It is for the toughest stains, and I was able to use a small amount for the stains I wanted to attack, and I had plenty left over in the trial bottle. It is not diluted and is poured full strength into the StainStriker tank. The replacement size is 32 ounces and costs $13.99 from Shark. I was very pleased with the cleaning result in my living room. The machine is designed to apply solution as you push it forward, and then vacuum only as you pull backwards. You can also throw the switch to vacuum only if you want a faster drying time on the area you have already cleaned. I found the rug slightly damp when I finished, and it was dry to the touch the next morning. There were no obviously visible stains on the living room carpet to clean, but the rug had seldom been shampooed, and the filthy wastewater showed just how through the Shark clean had been. For the 8 X 10 rug, I had to dump the wastewater three times before the job was complete. I had a stain upstairs that simply begged to be tested. Years ago, and I mean several years ago, something spilled in one of the bedrooms that prior cleanings had never dealt with. And by prior cleanings, there was at last one professional job on the room in question, which did not get the stain out. Since I was not even sure of the source of the stain, I was skeptical that the Shark system would be able to do anything with it. First, I vacuumed the area of the stain with our conventional Shark vacuum to remove the surface dirt. I then used one of the several StainStriker wand attachments to go over the area of the stain with the OXY Multiplier solution to hopefully loosen the stain. I then went back over the area with the main floor nozzle using the Deep Clean solution. First indications were that the stain was no longer visible, but I wanted to wait until morning when the carpet was fully dry to confirm the results. Unbelievably, the stain was gone! I am impressed with this device! It will take a few minutes to put together, and several hours to learn to properly use it. There is no way to avoid reading the instructions to learn this device, trust me on this. I read the instructions over several times and watched videos before I felt comfortable to perform my first cleaning job. And after the job was complete, I had to spend significant time cleaning the various tanks and nozzles so that they would be ready for the next use. The results were well worth the investment of time. Shark’s great reputation was further confirmed in my mind, and remember: the CarpetXpert has a five year warranty!

  • 4
    Great and simple to use for cleaning carpets

    Posted by Kenneth Parrish on Sep 30th 2024

    I chose the Shark HairPro with StainStriker to have an upright carpet shampooer that could also clean upholstery. I really didn’t want to have to have two machines. This works great on my carpets, and decent on the upholstery. It’s not super heavy to move or carry around, either. It was easy to put together, except watch your fingers when you’re sliding the head of the hose onto it holding slot - it can pinch if you’re not paying close attention. Once there it stays in place. The tanks are labeled and easy to fill and I didn’t make a mess putting the tanks back onto the machine. The dirty water tank is super easy to empty and rinse off and the hair it collected didn’t clog it and was easy to clean out. Make sure you rest the machine on the included tray so that you don’t get any water mess from the bottom as it dries. I love that it sprays for you as you move forward and sucks as you pull backward—AND that you can put it into dry only mode for extra swipes to get more water out of the carpet. No holding down a sprayer is a relief for my aging hands and the drying mode relieves you of having to pick up the machine, place it, and pull it backward just to do extra drying. It so easy to use that I have to force myself to slow down and not go at vacuuming speed. I’ve used the wee little wand that stays on it, the larger cleaning head and the pet tank one. The regular heads do a good job at sucking water out of the upholstery, but the one with the little dirty water tank didn’t seem to suck as strongly. I washed a chair that had some stains on it and I can faintly see some of the edges of where I used the solution after it dried. I tried it more than once - don’t know if it’s the cloth or the cleaner. The original stain is gone, so maybe I just need to clean the entire seat instead of spot clean it. This perked up a heavily walked spot that had gotten laid down. We have an extra walk-in closet where we can store it, so think about how much space you have to keep it around. The cleaning solution that came with it is a tad strong of a scent, but it dissipated after a couple of days. If you’re sensitive to that, you may want to do a rinse. Overall, I think we’re going to be happy to have this to keep our carpets clean on a regular basis.

  • 4
    Light and powerful

    Posted by Annette White on Sep 21st 2024

    its light weight compared to others I have. Easy to clean after use. No need to hold down any buttons to spray cleaner. Push forward and it sprays and cleans. Pull back and super suction happens. Only complain is the small water tank, but it keeps it light weight so I can live with it.

  • 4
    Great as Small Areas and Spot Cleaning

    Posted by Blake Finley on Sep 17th 2024

    We’re going to be moving soon, and our new place has carpet where our current place has only wood floors. With a dog, fall and winter are a battle trying to keep the floors clean. Carpet is another story; with our allergies we will have to clean it regularly. Renting a carpet cleaner frequently will end up being money down the drain, so I decided to pick up a carpet cleaner. I wanted one before we moved because we would need to clean the carpet before we moved in as the current residents have both a dog and cat, and I’m deathly allergic to cats. That’s where the Shark CarpetXpert Hair Pro Pet with StainStriker caught my attention. Pros: - Deep cleans carpet and furniture with multiple attachments. - Easy to Use. - Handles hair easily. Cons: - Cleaning solution is heavily perfumed, only compatible with Shark Brand solutions. - Have to refill and empty often. - No speed indicator. Setup: To give the Shark CarpetXpert a challenge before our new place, I took it over to the local comic bookstore as the carpet there is disgusting and its dog friendly with many carpet stains to prove it. Assembling was straight forward; the included instructions have easy to follow with pictures for each step. It took me around 15 mins to unpack, browse the manual, and assemble the cleaner. The biggest difference I noticed while prepping the cleaner was the 2 types of cleaner: Deep Clean and OXY Multiplier. The Deep Clean solution is a concentrate that has to be diluted in the water container, which is pretty standard for carpet cleaners. There are clear fill lines on the water container, though I might add less of the Deep Clean or try to find one that is not as scented as the smell is quite potent. The surprise to me was the 2nd cleaner, OXY Multiplier, which had its own container and would only be applied via the attachment handled, called the StainStriker. One concern I had before using the cleaner was that Shark decided to put the disclaimer that the cleaner is only compatible with Shark cleaning solutions, which is clearly a ploy to keep you buying their product. I would prefer a list of “compatible” products and a suggestion to use Shark branded for best results. I understand there is formulations into the cleaning solutions, but I like having the option to multiple cleaning products as in this case, the scent is overwhelming and I would prefer a non-scented option that just cleans. In Use: Using the CarpetXpert is very easy, there is only 2 modes: Deep Clean and Dry Only. Selecting the mode is clear, as the current mode is indicated by the display, and switching modes is just a click. The Deep Clean mode uses the water-cleaning solution mixture when rolling the cleaner forward and suctions when rolling back. The suction is powerful, pulling up enough water that the carpet is left only damp to the touch without extra water. Right away, I noticed that the Dirty water tank only holds about half that of the Clean water tank. Which isn’t a huge issue, but the issue is that both are extremely small. If you move slowly over a carpet, you will be emptying the dirty water every 15mins and filling up the tank in 30mins. This might not sound bad, but the issue is that at my “slowest” pace, I only covered a 10 ft by 4 ft section of carpet. Though, I was targeting a heavily used and extremely dirty section of carpet in the comic bookstore. Like I said, this would be a challenge for the CarpetXpert. I would have liked a larger dirty water tank and a smaller clean water tank, so the ration was more than 1 to 1 for when you’d have to empty and add more water. Results: On the Slow take over the heavily traveled path, I emptied the Dirty water tank at about half the Clean water tank, I switched to Dry Only mode and did another pass, but only took up about a cup of water. The single pass seemed to be plenty, maybe because the cleaner was brand new and still at peak performance. In all cases, the water the cleaner sucked up was the blackest water I’ve ever seen. No joke, the CarpetXpert does deep cleaning. The hair the cleaner picked up collected in either the dirty water basket, StainStriker attachement, or the bottom of the tube of the attachment hose which has easy access on the side of the cleaning head. This made cleaning up the machine very easy, and tool free. I’ve done enough carpet cleaning in the past to know about the right speed to go over the carpet, but one feature I wish the CarpetXpert had was a speed indicator, that indicated either the right speed or level of cleaning based on how fast you moved the cleaner. Other models I’ve used have had one, which was helpful to keep the pace consistent. I played around with the speed at which I moved the cleaner, in a kind of “Slow”, “Normal”, and “Vacuum Speed” pace. It must have been just how dirty the floor was, but in all cases the water pulled up was the same darkness color. But I did notice that in the “Vacuum” speed, the carpet looked visually dirtier after drying the next day. The speed you move the cleaner will greatly impact the level of cleaning. The StainStriker, did well to its namesake, and strikes the stains. Depending on the attachment, the actions are different, but for the most part it’s dry scrub to loosen things up, then extract to get the loose bits, add water solution, wet scrub, and then extract to get the liquid and dirt. I only had to do this a few times to get up a coffee stain from a customer that had been there for a few years. We were surprised by the results. The Pet Hair Extractor did an amazing job at pulling up all the hair on furniture and made it extremely easy to remove the hair, all without causing the cleaner to jam up. Not that I’m wanting to use it, but I KNOW I’ll be using the Pet Mess Extractor in the near future, as our little four-legged demon child likes marking things when upset with us, but I am actually kind of looking forward to seeing if it is easier than a rag and spray bottle. Conclusion: If you have a Pet that often makes a mess on the carpet, either spots or just a few rooms, then the CarpetXpert Hair Pro Pet will be a god send at cleaning up the mess. Or if you have an entry way that gets heavy use, this will clean it right up. Though, if you have a large area of carpet to cover, this model might not be the best as it excels at smaller areas of carpet. The StainStriker attachments means cleaning up rugs or furniture is a quick job, that can have immediate results. I’ll be recommending the Shark CarpetXpert Hair Pro Pet to my friends with Pets, and possibly borrowing it to them once I finish cleaning our new place.

  • 4
    Removes Tough Stains and Leaves Your Carpet Fresh!

    Posted by David Barrett on Sep 12th 2024

    After putting the CarpetXpert through its paces this past week, I can highly recommend it for anyone looking to deep clean their home carpet without breaking the bank. I've highlighted some of the key components below that I believe make this a carpet cleaner worth considering. Design & Construction: The CarpetXpert EX301 is well built and made from a combination of premium grade plastics. It's not the highest end feeling appliance, but it feels like it will hold up to some abuse. I love the oversized handle as it helped with comfort during my long cleaning sessions. You can tell that the maintenance and cleaning process was really thoughtfully designed. Throughout my cleaning sessions, emptying the water tank and refilling the solution tank was easy enough. Having a straight-forward emptying and refilling process is crucial here as the tanks are relatively small. This means you will need to constantly refill the cleaning solution tank and empty the dirty water tank when cleaning large areas. Thankfully, Shark made it easy to quickly remove and re-install the tanks. Removing the dirty water tank also exposes the floor opening nozzle which makes it really easy to clean if any debris gets clogged or stuck inside. I also love that there's a dirty water tank emptying indicator (i.e. both blue LEDs flash) that lets you know when the dirty water tank has reached the max fill line. I'm a big fan of the big tab on top of the brush roll cover. This makes it easy to quickly remove the brush roll to wash it after every use. There's also a neat carrying handle in the back of the cleaner which can be used to carry the cleaner up and down the stairs as you clean the carpet. Everything seems to have been carefully designed to quickly inspect or maintain all of the various components of this carpet cleaner. Performance: First and foremost, I'd like to preface this by saying that this is not a substitute for a proper vacuum cleaner (as seen in the Shark label in my screenshot). A proper vacuum cleaner should be used to vacuum debris from the carpet prior to deep carpet cleaning with this Shark carpet cleaner. While the "Dry Mode" feature does provide some additional suction to dry the carpets quicker, it does not provide the same suction performance that a traditional vacuum would in order to pick up larger debris. I tested this alongside a flagship stick vac with a powerful motor and this Shark carpet cleaner struggled to pick up larger debris in "Dry mode". It would pick up some large debris but only when going in the forward motion. When going in the backwards motion, it would just go over the debris most of the time. You also have to deliberately go slow in the forward motion for it to suction it up. Since this is a carpet shampooer and not a vacuum, this was perfectly acceptable to me. However, I felt it was worth mentioning for those thinking that this doubles as a vacuum. In terms of the deep carpet shampooing performance, this thing is awesome. I have a lot of carpet throughout my two-story home and it's been about 3 years since I got them steam cleaned. I was shocked at how much dirt, hair, and other gunk this Shark CarpetXpert deep cleaner was able to extract. Every time I emptied the dirty water tank, the water was dark and filthy. When you move the carpet cleaner forward, the cleaner dispenses the cleaning solution. As you move backward, it dries the area that you just shampooed. The "Dry Mode" feature saved me HOURS of having to wait for my carpet to dry. In this mode, the cleaner extracts as much as liquid as it can from the carpet; regardless of what direction you're moving the cleaner in. It took a little under 3 hours for my carpet to dry. The carpeted area near my front door is pretty heavily soiled due to all of the concentrated foor traffic in this part of my home. I was certain this wouldn't come out. While this cleaner did a decent job of getting some of the stains out, it wasn't until I used the 3.5" stainstriker attachment, with the oxymultiplier solution, that I saw almost all of the stains come out. With a second deep cleaning treatment, I'm confident it will completely be gone. This 3.5" stain eliminator attachment was also a lifesaver when it came to my stairs. While the carrying handle on the back of the cleaner made it easy to carry up the steps, the stain eliminator attachment was the perfect sized brush for the smaller surface area of my steps. I also love that all of the other attachments, like the pet hair and pet mess extractors, have reversible brushes that help with the "hairier" messes.