Shark - CarpetXpert HairPro Pet with StainStriker, Corded Upright Deep Carpet, Rug & Upholstery Cleaner, Pet Stain Remover - Gray

Love it. So easy to use. Not bulky like other shampooers. Awesome getting out stains in the carpet.

Great Not overly heavy Easy to operate Easy to clean Built-in hose and attachment cleaner Built-in hose Hose doesn’t mix stain booster until the last second Includes specialist pet mess cleaning attachments Includes 4 different tools for four hose end cleaning Includes storage base to keep floors clean Has separate floor drying mode Automatically applies cleaner Not So Great Hard to push on low pile carpet Roller doesn’t get very deep in carpet Small water and wastewater tank Stated only compatible with Shark cleaning solutions Operating instructions make it feel complicated to use Still requires vacuuming first Setup 10/10 Out of the box setup is very simple. All you need to do is attach the handle and hose to the base on you are ready to go. Nothing else is required except finding a place to store the cleaner. Included is a plastic mat for storage that keeps any leaks safely off your floor during storage. It also serves to store two of your extra cleaning attachments. Usage 9/10 Reading the instructions may make it feel confusing to operate, but it is quite simple. There are some differences of how to operate the different attachments, but they are minor. The vacuum automatically knows when you are using the main roller or the hose and switches automatically. It is also nice that you don’t need to install and remove the hose each time you need it. It stays attached at all times and can be used quickly and easily, much like a standard vacuum. You can be cleaning a large area, stop and clean a stain with a hose end tool, then continue cleaning the large area easily. Cleaning Performance 8/10 Using the main roller, cleaning is about average. The roller works well on medium pile carpet but doesn’t feel like it gets quite as deep as others. It does clean the carpet, but it doesn’t get out any extra stains than you would expect with any other carpet shampooer. Usage on low pile carpet is more awkward. When you push forward on low pile the cleaner seems to stick too much and requires more effort to push forward. It still does the job well, just less smoothly. The standout is using the hose with attachments with the Oxy booster. Shark says the hose sends the cleaner and Oxy booster to the attachments separately and only mixes them at the last second to maximize cleaning performance. While it is uncertain how true this is, it is hard to argue with the results. Our carpets have had some stains for several years that we have pretreated and run our old carpet shampooer across multiple times with little to no change. Running the CarpetXpert over it with the roller produced similar results but spot treating with hose end cleaner almost completely removed the stain on the first pass. We have tried other spot cleaners with oxy boosters built in, so it is very possible their claims of waiting to mix are not just marketing. The CarpetXpert is still not without some limitations. While it looks an operates much like a vacuum, the instructions tell you that you must vacuum you carpets first. Also, while it is a pet shampooer, you must remove excess pet hair first. There is an attachment specifically able to handle pet hair, but it is only for very small areas. Also, while the vacuum is not overly heavy it does come at the expense of having a small water and wastewater tank. If you do the 3 to 4 slow passes the instructions suggests you will have to empty and refill the vacuum 2 to 3 times in an average sized bedroom. While not ideal, it seems like an acceptable trade for easier usage. Another is the automatic dispensing of cleaner when using the roller. For the main areas it is convenient to have it automatically dispense cleaner, but it does means that when you stop near the wall it will leave extra detergent on the carpet. This can be corrected by choosing the dry only mode. It also comes in handy if you don’t want to wait for the carpet to air dry as you can run extra passes to further dry the carpet. Maintenance 9/10 While not maintenance free, Shark has done a good job of making cleanup of all the necessary areas easy. The wastewater tank has a press fit lit that you remove to empty. This also gives you access to the two filters. One is removeable and washable and the other is more of a screen built into the tank. Hair gets caught in at the bottom. It would be nice if the screen could be removed to gain easier access to trapped hair at the bottom but overall, the issue is minor. The roller has a cover that opens giving you full access to clean the entire area easily. If you need to wash the roller it is also removable but so far very little has stuck to the roller. The hose is quick and easy to clean. The top of the main detergent tank has a place where you press the hose end to, and it sucks up cleaning detergent cleaning the tool and hose at the same time. Not only does this quickly clean the tool but also the hose preventing the hose from remaining dirty with what would likely be pet messes. One small difference with this cleaner is when you turn if off it continues to run for about 3 seconds. This allows the cleaner to ensure the hose, and any other tubing has been fully emptied. Final Thoughts Overall, the Shark CarpetXpert HairPro Pet is a good carpet shampooer. While cleaning performance with main rollers might not seem special, cleaning with the hose and overall usage and maintenance are very good. If you are looking for a carpet shampooer with an emphasis on cleaning up after pets, this HairPro Pet is worth considering.