Shark - Robot Vacuum & Mop PowerDetect NeverTouch, Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry - Gaia Grey

Unboxing - No unnecessary packaging. It came with a Quick Start Poster with simple graphics instructions. This Shark Vacuum was easy to assemble. It took approximately 15 minutes to setup the basics to be ready to connect to the wireless network. Setup - The App allowed quick pairing to Wi-Fi. You can personalize it, naming the Robot. At first it maps your home, the sensors will identify corners, and it's slim enough to get under your sofa or around your furniture it begins scanning from walls to the center of the house. The wheels can swiftly climb from hardwood floors to carpet. It will drive in reverse if encounters no access. Vacuum and Mopping - It surprised me that it works quite well, and it will go back to recharge on its own. A female voice announces, the task, if refilling, recharging or when it’s done. Pros - I do like the fact I can remote from the app to have my house clean while I'm away. Cons – It is loud but bearable. I just decided to run this while at work, so I do not need to hear it. When I come home the house is clean which is awesome. It does drive my dogs a little crazy when it is running and they are in their crates but I just need to balance that with my work time. Recommendation - May need to have it mop individual rooms rather than the whole house, as it can leave small areas without cleaning but once you do it room by room it becomes more thorough. Saves lots of time cleaning and it does a pretty decent job. Also, it detects debris but is not so good at removing tough stains on the floor unless you select the spot option. Strongly advise cleaning room by room as best practice. Wish it had direct voice control.

The Shark - Robot Vacuum & Mop PowerDetect NeverTouch, Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry - Gaia Grey offers a compact and easy to setup robovac that does an effective job at both tasks. The setup was pretty simple and the directions walked me through it step-by-step. Setup took about 30 minutes from opening the box to sending the robot out on it's mapping mission. Just a few stickers and tape to remove and filling up the water tank with the included 16 oz cleaning solution. Then plugging in the scent pod into the top of the base. Downloading the software and walking through the setup was fairly easy with the QR code sending me to the download page. Once you connect your app to the wireless network and then to your vacuum you can control all the features of the vacuum. You can also operate it without the app using the controls on the vacuum, but I did not try that personally. The packaging was well fitted and appears to be 95% recyclable. That's nice to see more companies going that route! The first thing the vacuum will do is wander through all the rooms on the floor of your house where it's setup and create a map of the rooms. It gives you the opportunity to approve the map once it returns to it's base. You can also send it out on a carpet mapping mission which is nice so you can see on the virtual map where it's detected carpets to avoid when using the mopping feature. The vacuuming and mopping both did a pretty solid job. Of course it won't be able to get into all spaces so you'll still need to vacuum and mop those areas manually, but it should save you from the daily job of keeping the majority of the floors clean. Stuck on spots for the mop won't be tackled with one run of the mop. It would most likely take a couple rounds or just using a spot mop and quickly working the spot manually. This is the first robot I've had that has such an automated system for switching from vacuum and mop. It's hands-free and makes it much simpler than my other robot that needs to be setup manually each time before it mops and it doesn't have the carpet mapping so the automation of this vac is much more convenient. I do think the intelligence of the robot needs a little bit of work yet. I find that it seems to cover the same area multiple times to where I wonder if it's stuck in a loop but then it works itself out and continues. Perhaps it's just being thorough by making multiple passes. I also find that the application takes a while to communicate with the vacuum when you're trying to start a task. Sometimes it takes a minute or 2 before the task actually starts on the vacuum which causes me to wonder what is taking so long to start. I also have a recent model Eufy vacuum robot and it seems to handle tasks immediately and makes it's way around the house quicker / seems to handle tight spots better without getting confused. I'm guessing Shark will enhance the intelligence with software updates over time. The robot does a good job going over bumps and carpets. It detected a drop in the floor and didn't fall off the ledge even with limited room to maneuver, so that was good! The software allows you to do the entirety of the mapped area, specific rooms, or just a specific area that you can isolate on the map. This is nice when you want to just target a problem area like around my parrot's cage that needs several vacuuming's a day! You can setup scheduled cleanings and set no-go zones on the map. One thing that would be nice if they added is a visual update of the robot on the map as it's doing it's work. This is one thing that my Eufy app does that is really nice and I definitely miss being able to see where the robot is currently at just looking at my phone while it's out doing it's work. Hopefully Shark adds this functionality to their software. This robot will replace my Eufy on the main floor and I'll move the Eufy upstairs. The main floor has hardwood and tile flooring so it will be nice to have the mopping feature! The upstairs is carpeted so that will be a better fit for the Eufy. Overall I think this is a decent solution but I do hope they continue updating the firmware over time and the app features. I would like to see the lag between telling the vacuum to do something to when it actually starts doing the task greatly improved. The scent pods and the cleaning solution will be something that needs to be purchased as needed, but I love that this is a bagless solution. My Eufy has expensive bags that need to be replaced, so bagless will be much nicer! The vacuum itself seems solid and well-made as well as the base, so I hope I get many years of usage out of it. Not sure yet how often I'll need to replace the mop pads. I do love that it automatically attaches and stores them in the base when it needs to mop or not.

This is probably the best robot vacuum I have experienced yet. It has the makings of what I call a real robot that I do not need to attend to it; instead, it attends to us. Just for context, this is my 4th robot vacuum, so I have had a lot of time with these machines. Out of all that I had, this is the one that checks all the boxes of what I need in a home cleaning assistant. Form factor and Setup Set up is very easy. The components are pretty much snap and go. What I have always loved about Shark Robot vacuums are the ease of access to all components that it future proofs itself in terms of replacing those items you need to: the brush, the odor cartridge, the rolling picker-upper, even the battery. And what's good about this specific one is the integrated mop in the robot itself that I do not have to replace, unlike others that you have to switch the carriage for mop or sweep. Each segment of the mop is made of durable good quality material and fit—every hinge, cover, spring, wheel attachment, bumper guard has crisp fit and movements that I know are not going to break easily. The base is a compact enough to fit into one small section of the kitchen and the audio feedback is loud and clear to understand, and it manages my expectations on its next move. App and connectivity I've had experience with the Shark App in the past and it is very intuitive and easy to understand. Connecting the robot to Wifi is easy. I usually have issues connecting any of my smart home devices because of the 2.4ghz switching, and I am not sure as well what signal this device uses but I pretty much connected the robot in one go. Again, other set up components are easy, from naming this machine (we called it Baby Shark because that ‘s all our toddler knows), to the area mapping and set up. By the way, the robot radar is very precise as it really mapped out our challenging main floors, plus, I was amazed at how it gets itself in and out, under very narrow pantry carts. Segmenting rooms (areas) and scheduling what each needs done is a breeze. Use and cleaning Actual cleaning results are impressive and the noise levels are very tolerable. I've had experience with other vacuums that leave a powdery residue; this one feels the floor good to the touch. Let me emphasize that the best feature of this robot vacuum for me is the ease of mopping and vacuuming without having to switch any components. It loads itself up with water if needed and you can tell it to mop or vacuum each area as you wish, of course, this is given that its reservoir on the base station is well maintained with fluid levels. After a couple of days with me, I haven't had to refill the base station. It charges itself pretty well when it needs to, but it seems to me, there is not much to worry about battery use as each thorough cleaning of one 12ft x 12ft area, including running through all obstacles and object corner-hugging uses roughly only 10% of the battery. After set up and this honeymoon period, I am sure I will forget this vacuum, only because I hardly need to maintain it. Until the time that I will probably have to check the bins or filters, all I can say is I am happy with this robot. I definitely recommend this one!

I have used the Shark - Robot Vacuum & Mop PowerDetect NeverTouch, Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry - Gaia Grey for about a week now. It is in my top three robot vacuums and the top with both the mop and vacuum feature. Packaging is well thought out and will protect if you decide to have this item shipped. After unboxing and setting up for use the eclosed quick start card is appreciated. I had this unboxed, Wi-Fi, connected and mapping my house in under 10 minutes. The app works flawlessly and is easy to use and manipulate the map both by selecting rooms and no go areas. This is by far one of the best I have utilized in terms of avoiding obstacles and not banging into table/chair legs. Scheduling cleaning type and time is easily accomplished through the app. I was however, not able to schedule multiple cleanings or types in a single day. This would be helpful on days I know certain rooms are going to have heavy traffic. Cleaning runs have been successful and I have purposely put obstacles in the way to challenge the robot. I was only successful in getting it stuck once and to be fair it was a literal maze of items, one of which it moved slightly and blocked its return path. Overall excellent in navigation and obstacle avoidance. Cleaning is great and I have used the spot and room clean feature. You can also utilize Google to run the vacuum, which may get me around the multiple scheduling short coming until the app is possibly updated. The mopping feature is as good as it gets. Minimal water is left behind and it evaporates relatively quickly. The best feature is the unit will lift the mop pad when it runs over a carpeted area so it isn't dragging the damp mop pad, genius... After the mopping run is complete the unit dries the mop pad, also genius. The pad is easily changed out and is machine washable. When a mopping clean begins it announces it is filling up the water bin and once it reaches the area to clean it announces it is readying the mop pad, then it is off to the races. In vacuum only mode the unit will drop the pad and run through whatever cleaning schedule you have chosen. This is reasonable good and picking up crumbs and debris out of crevices and corners as well as general debris out in the open. Again, this is the best unit I have had in terms of not running into furniture, it will bump, but not like some units that have left marks on table and chair legs. Once done it automatically empties the onboard dust bin. This unit is very self sufficient and doesn't require much if any intervention other than checking the water level and dust bin. This is a great robot vacuum and I would definitely recommend the Shark - Robot Vacuum & Mop PowerDetect NeverTouch, Combo, Self-Emptying & Self-Refilling, 60-Day Debris Capacity with Pad Dry

I was excited to get the Shark NeverTouch robot mop and vacuum. My current robotic vacuum works well, but the separate mopping robot worked for about six months and broke – so I have been vacuuming only on the first floor. Shark really has an excellent package here. The box it comes in is quite large, but I’d estimate that at least 90-95% of the packaging is recyclable. I was expecting a lot of different components here, but assembly was easy. In the box is the base unit, the robot, an odor-absorbing cartridge, a bottle of cleaning solution,and the mopping pads. There’s a quick start guide that gives you a few steps to get the robot set up—but it’s very intuitive. Physical set-up is easy. All you have to do is plug in the base, attach the side brush and a mopping pad, put the robot on the base, fill the reservoir with the cleaning solution, and top off with water. At this point, you’re ready to pair the robot with the Shark app. I already have a Shark vacuum upstairs, so I didn’t have to download the Shark app. Adding the robot was easy and took only a few minutes. Once the robot is added, you can see the robot’s status in the app. It was about 70% charged when I completed assembly, and I set up the discovery job to run ASAP. Once the robot charged, it ran a discovery job and discovered where we have carpeting and wood floors. After completing the discovery job, you can mark up the map on the phone to define rooms and no-go zones. Sometimes, seeing a map of your home is a bit confusing at first, as you have to account for stairways and large furniture when figuring out which room is which. All in all, it’s an easy task, and it took about 5 minutes to complete. I scheduled a manual cleaning job to run after discovery. The robot went out and vacuumed effectively the borders of each room and then went back home. After the job, I dug into the history and found I had scheduled a vacuum-only job. I still found it strange that it only did a portion of the floors, but I attributed this to the fact that maybe the robot is still learning the space. I then kicked off a vacuum job and then a mopping job, which it completed without intervention. It had been about a week since we had mopped the floors, and the floors looked great afterward. I have had four robot vacuums in my home and have upgraded over time for new features like self emptying, mopping, etc.. This Shark robot is by far the quietest operating robot I’ve ever owned. My last robot was from one of the other big brands, and I had to close my door when I was having conference calls as it was so loud. This robot can come in my office and it's barely noticeable. This is a massive plus for this robot. It also has a very cool feature where it will raise itself up to move over objects that would otherwise impede its progress or potentially cause it to get stuck, like vacuuming over a phone charging cable that would get caught in the brushes. I set this robot to run on a schedule of Tuesday, Thursday, and Sunday morning. On days when the robot runs, we ensure that we clean the floor of larger debris (including Legos!) and we flip all of our chairs on top of the table and bar so the robot can clean all of the floor, unimpeded. Since then, I’ve kicked off a few manual jobs and set up a schedule, I haven’t gotten one successful cleaning session that hasn’t required me to intervene somehow. The first job vacuumed only the border areas again and then went home. The second job vacuumed more of the home, but not all. The mopping job on the third run mopped all of the hard surfaces and, apparently, some parts of the house that are carpeted, according to the map. The scheduled vacuum/mop job on Thursday did a pretty decent job, but it still shows that it didn’t vacuum all of the office. I’m writing this on Sunday, and the job scheduled for this morning at 9:00A kicked off on time. Still, the robot’s battery died when it was in my office and never returned to base – even after I looked in the app and the robot said it would return to base to charge and then complete the job. I don’t think we have an out-of-the-ordinary home; we keep our floors fairly clear of objects that would throw the robot off, but the robot can’t seem to finish a job for whatever reason. I was super excited about this robot, and I’ll give it a shot over the next couple of weeks, but if it can’t finish a job without me intervening – then it’s not a good solution. Maybe it’s still learning the lay of the land; perhaps a firmware update will help it. Maybe I have to flip it over and see if the sensors are clean. However, where it does clean, it does a great job, and it does it quietly.

I’ve been using the Shark RV2820YE Robot Vacuum/Mop for a little over a week. Overall, my feelings have been mostly positive. I had a robot vacuum a few years ago, but my wife didn’t like it because it kept going all over the house. It went from room to room all day. It would go into a room then turn around and go into a different room. It would stay there for 10-15 seconds then go back to the previous room for a couple minutes. It was very annoying. This unit is different. I took it out of the box, put everything together, filled the water and soap chamber, and let it charge. As it was charging, I installed the Shark Clean app on my android phone and paired the unit to my phone. Once charged, I sent it out to map my home. It did a pretty good job. The problem I had was I took the option to auto define rooms. It didn’t do that very well. It had rooms on both sides of a wall and was really a mess. I decided to start over and had it map the house again. It did a better job this time. I manually setup the rooms, which for me seemed to work better. Now it was time to clean. I picked a room and sent it out to vacuum the room. I went to the room, sat down and watched it go. It did a good job of vacuuming the floors in a logical manner. It didn’t jump all over the place to get the job done, like my previous one had. I then sent it out to mop the same room and it did pretty much the same routes, but lifted the back end, whenever it encountered a rug on the floor. I have found that if you tell it to do the whole house, that you can have it vacuum the carpeted areas and rugs and then vacuum and mop the rest of the areas at the same time. This cannot be done when cleaning by room, only when doing thew whole home. Whole home mopping or vacuuming can be kicked off by pressing buttons on the robot, or via the Shark Clen App. You can also schedule it to clean at certain times and days. One of the big drawbacks to the app is you can only schedule 1 cleaning per day, and you can only schedule whole home cleanings. You can’t schedule individual rooms, or multiple cleanings on a single day. This is something that really should be addressed. For example, I have a cleaning schedule were I clean certain parts of the home on certain days of the week. It would be nice to have it clean the master suite on Mondays, the Kitchen on Tuesdays, and the hallways and guest bath on Wednesdays and the other rooms on other days. I don’t clean the entire house in one day, so why should the robot have to? The robot has a feature called DirtDetect. When it detects hidden dirt, it boosts power and when it finds a mess, it deep cleans in a 3 foot by 3 foot pattern. When it detects carpet or rugs, it uses ActiveLift to lift the mopping pad off the floor so it won’t get the carpet wet. The robot also features NeverStuck which allows it to detect, avoid and maneuver around objects that other robots might get stuck on. You can use the app an look at it’s cleaning history. It shows what areas were done each day, how long it ran, and where it activated DirtDetect. You can also use the app to do spot cleaning by having it do a particular area in one specific room. You have the ability to setup “No-Go Zones”. These are areas that you want to keep the robot from ever going into. It’s a nice feature to keep it out of wires underneath your desk, or from jumping over horizontal legs on furniture where it could get stuck. Because it can go over thresholds up to 1 inch in height, this can be a real problem with furniture like I show in one of my photos below. I like the fact that the base station empties the dust storage on the robot and holds plenty of water and soap for mopping the whole house numerous times. It also has an odor control device that you can adjust to the level you desire, preventing the stored dirt from smelling up the house. After using the moping feature, it dries the mopping pad so it doesn’t get moldy. There is another version of the robot that also cleans the pad whenever it returns, but this one just dries the pad. You have to wash it yourself. It also, of course, recharges the robot. I did have one issue with the robot. While it was vacuuming fine, when I asked it to mop, it would come off the dock, spin about 170 degrees and then sit there running. I did whatever troubleshooting that I could, and then called Shark Support. I spent an hour on the line with them with no results. They said they would send it to second level support and contact me the next day, While I didn’t get a call the next day, it did start mopping again. The following day they called and told me they had sent a firmware upgrade to it the previous day, so that must have been the fix. Overall this robot does everything you could want it to do. It could do a better job on edges, but I’ve never found a robot that does them as well as I would like. I’m a little surprised that it only has the spinning brush on one side, but they must have their reason. In any case, I highly recommend this robot vacuum/mop.

I got this at the perfect time - during a long power outage due to Hurricane Milton. Because of those, we were unable to clean, or do much else, in the house for a lot longer than should have been necessary. Once power was back on, we carefully followed the documentation to set everything up. Setup was pretty cut and dry - just read everything and you'll be good. Because we had been out of the house for a while, only coming in to tend to our pets, there was a bit of pet hair on the floors. Once this vac learned the layout of the house, it cleaned up the hair with ease. We ran multiple cycles because of the amount of hair but it tackled the chore! There were also a few spots on the floor that the mopping function tended to without any problems, especially after multiple runs. Now that the initial cleanup has happened, we've got the vac running daily which should stay on top of any hair, dirt, kibble, and spots on the floor. This is an outstanding machine - it really has exceeded any expectation of a robotic vac that I've had and out-does any of the previous ones I've had running in the house. Worth every penny!

Shark PowerDetect, NeverTouch, Self-Empty, Self-Refill, Robot Vacuum and Mop. Bagless, 60-Day Debris Capacity. Auto mop pad self-drying. This vacuum and its base station is pretty quiet compare to others. I think its performance is also comparable to others in the same price range. The vacuum does not come with the user manual or guide, it wants you to scan a QR code to go to its web page for the guide, FAQ and videos. For me the video is preferred compare to reading the user guide/manual. Setting up is very easy, followed the quick start cardboard, install the app and the app will guide you with easy step by step instructions. The vacuum is able to map my house accurately. First run, it needs to map the house and after you agreed to it, it is strange that it took some time thinking before starting the task. I thought it crash or hang and so I did a power reboot but it behaves the same after reboot. Maybe it just needs some time to charge the battery. When doing vacuum task, it drops the mop pad on the base station, it only picks up the mop pad when doing mopping. The vacuum is able to avoid obstacle such as cable or power cord but does not seem to see white color cable/wires/cords. I did not test pet poop, hopefully it works on that too. It is also able to detect carpet and avoid mopping carpet but sometime the mop pad does touch the edge of the carpet. When moving over threshold and carpet, I did see it lift the pad up. When something caught under the vacuum, it will also lift the back side up. I like it that it extends the mop pad outward to the side to mop edge of my floor. There is no gray water tank, only clean water tank. So, when mopping, it just deposit water on the floor and let nature dries it. It does auto dry the mop pad but does not clean it, it will need a human to manually clean the pad. It is bagless on both vacuum robot and the base station. This saves money, no need to buy bags. When mopping, it sometime stuck in a loop, repeatedly mopping the same location over and over again. Seems like it saw hidden tough dirt or stain and repeatedly mopping it to try to get the stain out. It should quit after a set number of passes, hopefully a firmware update can fix it. If the hard floor has different color pattern, I think it will also confuse the robot. I saw it backs away from a darker color wood strip. It is not perfect but overall, I am still happy with this robot.

I have had my share of vacuums over the years - inlcuding many robot vacuums over the past few years. My new favorite is the Shark PowerDetect 2-in-1 Robot Vacuum and mop with the never touch base. These vacuums are getting smarter and need us less to help keep our homes clean. This robot vacuum has defitnitly helped me keep my home cleaner. I named him Golden Sweeper because I have two Golden Retrievers that shed like crazy. It was very easy to set up the vacuum right out of the box. I just pulled the fully assembled vaccuum out and slid on the docking station, plugged it in, put a side brush onto the bottom of the vaccuum, and filled the tank with water. There is an application that you can control the vaccum as well as voice control. It did a mapping of the house the first time I went through th app. It then allows you to name each room and block off areas you don't want the vacuum to go. This is great and so much easier than having extra pieces that you have to have around the house like some other vacuums. It says that the vacuum will give you up to one month of hands free cleaning and maintenance. I have been using this for two weeks and have not had to empty anything yet - which is amazing considering the amount of dog hair in my home. It automatically empties debris into the bin and automatically refills it's own water tank for up to 30 days. It has 5 powerdetect cleaning technologies to target dirt and stains and getting into the hardest to reach spots. It has never stuck technology and lifts itself over obsticles and scross thresholds. When mopping, it keeps the pads above carpet to prevent water from getting on the carpeting. It says that the nevertouch captures and traps 99.7% of pet allergens and dust. I am hoping to see a difference in the family allergies. This has made our daily cleaning so much easier. I love not having to empty the dust bin so much and the mopping ability is awesome. It has great suction and has been a great addition to my home. I would definitly recommend.